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ConData Parcel Audit

ConData says its headquarters is in Chicago.

What it is

ConData Parcel Audit reviews parcel invoices against contracted rates, carrier tariffs, and service agreements to help identify overcharges and reduce shipping costs. It checks every invoice instead of sampling, covering residential delivery, dimensional weight, address corrections, peak surcharges, and other fees. Checks include zone errors, discount compliance failures, accessorial mischarges, service failures, duplicate charges, and contract rate deviations. ConData says it receives parcel data directly from carriers without middleware or manual feeds. For identified overcharges, it handles disputes, supporting documentation, and follow-through. Clients receive reconciliation-ready reports showing billed, contracted, and recovered amounts. Findings also feed spend analytics intended to show surcharge trends and support contract negotiations and parcel-spend optimization. The service is designed to complement an existing pre-auditor or freight audit and payment provider. It connects with TMS, ERP, freight audit and payment platforms, and carrier portals through SFTP or API. Most integrations take 4–8 weeks, depending on data complexity, system access, and source count. Pricing is available on request. ConData describes its customers as global enterprises, including businesses in manufacturing, retail, CPG, healthcare, and pharma.

For and against

For

  • Checks every parcel invoice rather than sampling
  • Handles carrier disputes and supporting documentation
  • Reports billed, contracted, and recovered amounts
  • Connects through SFTP or API

Against

  • Pricing is available on request
  • Most integrations take 4–8 weeks

The verdict

ConData combines invoice checks, dispute handling, and reporting for organizations seeking a deeper parcel post-audit. Integration timing varies with data complexity, system access, and the number of sources.

Who it suits

ConData Parcel Audit suits global enterprises that want parcel invoices checked against their contracted rates and service agreements. It is designed to work alongside an existing pre-auditor or freight audit and payment provider.

Plans and prices

Parcel Audit

Priced on request

Talk to sales; no public price listed

Every plan, in full

On the record

Audited charges
It audits residential delivery, dimensional weight, address corrections, peak surcharges, and other parcel fees.condata.com · read 4 Oct 2026
Carrier data
For parcel audits, ConData says it ingests data directly from parcel carriers without requiring data from FAP providers, TMS, or ERP systems.condata.com · read 9 Oct 2026
Claims handling
ConData says it manages carrier disputes, documentation, and follow-through for identified overcharges.condata.com · read 9 Oct 2026
Data protection
ConData says data is transmitted via encrypted SFTP and that it uses role-based access controls, regular security audits, and penetration testing.condata.com · read 9 Oct 2026
Data refresh
ConData says most clients use monthly or weekly data pushes and that more frequent updates can be accommodated.condata.com · read 9 Oct 2026
Error detection
The audit checks for dimensional weight inaccuracies, zone errors, discount compliance failures, accessorial mischarges, service failures, duplicate charges, and contract rate deviations.condata.com · read 4 Oct 2026
Errors checked
The parcel audit checks for dimensional weight inaccuracies, zone errors, discount compliance failures, accessorial mischarges, service failures, duplicate charges, and contract rate deviations.condata.com · read 9 Oct 2026
Existing providers
ConData says it works alongside existing pre-auditors or freight payment providers and does not replace them.condata.com · read 9 Oct 2026
Integrations
ConData says it can ingest data from systems that export through SFTP or API, including TMS, ERP, FAP, and carrier portals.condata.com · read 9 Oct 2026
Integration timing
ConData says most integrations take 4–8 weeks, depending on data complexity, system access, and the number of sources.condata.com · read 9 Oct 2026
Intended customers
ConData describes serving global enterprises, including companies in manufacturing, retail, CPG, healthcare, and pharma.condata.com · read 4 Oct 2026
Invoice coverage
The service says it checks every parcel invoice against contracted rates and service agreements rather than sampling invoices.condata.com · read 4 Oct 2026
Parcel invoice audits
ConData says it checks every parcel invoice against contracted rates, carrier tariffs, and service agreements.condata.com · read 9 Oct 2026
Purpose
ConData audits parcel invoices and uses the findings to help reduce total shipping costs.condata.com · read 4 Oct 2026
Reporting
Clients receive reconciliation-ready reporting showing what was billed, contracted, and recovered.condata.com · read 4 Oct 2026
Results timing
ConData says most clients begin seeing identified overcharges within the first few weeks of data ingestion, while recovery timing depends on carrier dispute processes.condata.com · read 4 Oct 2026
Security
ConData says its systems and processes meet SOC 2 Type II standards for security, availability, and confidentiality.condata.com · read 9 Oct 2026
Spend analytics
Audit findings feed analytics intended to reveal surcharge trends and support contract negotiations and parcel spend optimization.condata.com · read 9 Oct 2026

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