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- Comcast Business Managed Detection and Response
On the recordRead 8 Oct 202617 facts
Comcast Business Managed Detection and Response
Philadelphia, PA
Plans and prices
MDR Essentials, Enhanced, or Complete
Priced on request
Licensed number of monitored assets · 3-year term required for current 3-month promotion · Offer for new MDR customers; restrictions and availability apply
Read 8 Oct 2026 · business.comcast.com
On the record
- 24/7 monitoring
- The Comcast SOC monitors alerts and responds to identified cybersecurity attacks 24/7/365.business.comcast.com · read 8 Oct 2026
- Coverage
- The cloud-based service monitors the customer’s IT environment across cloud, identity, network, and users.business.comcast.com · read 8 Oct 2026
- Detection
- Security analysts use AI and machine learning to identify threats including advanced persistent threats and zero-day exploits.business.comcast.com · read 8 Oct 2026
- Limit
- MDR is intended to contain and disrupt detected attacks but does not remediate underlying configuration issues, outdated software, or vulnerabilities; customers remain responsible for those fixes.business.comcast.com · read 8 Oct 2026
- Optional features
- Optional paid features include vulnerability scanning, extended data retention from the default 60 days to 365 days, security reviews, and a dedicated security team.business.comcast.com · read 8 Oct 2026
- Platform partner
- The service combines Comcast Business monitoring and compliance capabilities with Rapid7’s SecOps platform and expertise.business.comcast.com · read 8 Oct 2026
- Pricing basis
- Subscription fees are based on the volume of assets licensed for monitoring, and Comcast may set a minimum asset count.business.comcast.com · read 8 Oct 2026
- Promotion
- The product page advertises MDR free for 3 months for new MDR customers on a 3-year agreement, with the offer ending December 21, 2026 and other restrictions applying.business.comcast.com · read 8 Oct 2026
- Reporting
- MDR provides documentation and ready-to-use reports that can help address cybersecurity standards.business.comcast.com · read 8 Oct 2026
- Requirements
- Monitored assets need internet connectivity for the service to communicate with the MDR platform.business.comcast.com · read 8 Oct 2026
- Service
- Comcast Business MDR is a managed cybersecurity service for detecting, analyzing, and responding to cyberthreats.business.comcast.com · read 8 Oct 2026
- Service tiers
- Essentials includes customer support, threat investigation and containment, and data archiving; Enhanced adds custom detection rules; Complete adds custom SOAR automations and threat hunting.business.comcast.com · read 8 Oct 2026
- SIEM
- The service includes SIEM, which security experts use real-time data to identify potential security incidents.business.comcast.com · read 8 Oct 2026
- Support
- The product page says existing customers can reach Comcast Business customer support 24/7.business.comcast.com · read 8 Oct 2026
- Who it serves
- Comcast’s launch announcement describes MDR as intended for medium and large enterprise customers.business.comcast.com · read 8 Oct 2026
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