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CIM PEAK
What it is
CIM PEAK is an AI-powered building analytics platform for owners and operators seeking to improve building performance, sustainability, and financial outcomes. It combines utility, building, and equipment data in a portfolio-level dataset and monitors equipment performance, utility use, tenant comfort, safety, and compliance. Its fault detection and diagnostics engine identifies building faults and sends alerts with step-by-step solutions. Teams can assign tasks, share progress, and upload photos from phones or tablets through a centralized workflow. PEAK connects to existing building systems and is described as BMS-agnostic; alerts can also be sent through apps such as Teams or Slack. Portfolio benchmarking, equipment health insights, and capital planning use real-time equipment performance data. Listed capabilities include portfolio energy monitoring, carbon tracking, automated utility data import, and API access. PEAK is available on the web, Android, and iOS, with a mobile-friendly interface. Pricing is on request and based on required data points; the stated package includes edge hardware, cloud hosting, onboarding support, and team training at no additional cost, with unlimited users per building.
For and against
For
- Combines utility, building, and equipment data
- Fault alerts include step-by-step solutions
- Supports carbon tracking and automated utility imports
- Unlimited users per building
- Includes onboarding support and team training
Against
- Pricing is available on request
- Pricing depends on required data points
- Data is hosted in Sydney, Australia
The verdict
PEAK brings building monitoring, fault alerts, and task coordination into a portfolio-level platform. Organizations with data residency requirements should discuss them with CIM before deployment.
Who it suits
It may suit property owners, facilities operations teams, asset managers, ESG leaders, and engineering firms working with building data. Mobile task updates may be useful for teams coordinating responses across phones and tablets.
Plans and prices
PEAK Platform
pricing based on number of data points · partner and portfolio discounts available · no limit on users per building
Read 8 Oct 2026 · cim.io
On the record
- Analytics
- PEAK supports portfolio benchmarking, equipment health insights, and capital planning using real-time equipment performance data.cim.io · read 8 Oct 2026
- Data collection
- PEAK combines utility, building, and equipment data into a unified portfolio-level dataset.cim.io · read 8 Oct 2026
- Data hosting
- CIM says its services and customer databases are hosted on AWS in Sydney, Australia, and advises customers with data residency requirements to discuss them before deployment.cim.io · read 8 Oct 2026
- Fault detection
- Its AFDD rules engine detects and diagnoses building faults, and alerts include step-by-step solutions.cim.io · read 8 Oct 2026
- Integrations
- PEAK is described as BMS-agnostic and can connect to existing building systems; alerts can be sent through apps such as Teams or Slack.cim.io · read 8 Oct 2026
- Mobile access
- PEAK’s interface is described as mobile-friendly, and its workflow supports updates from phones and tablets.cim.io · read 8 Oct 2026
- Monitoring
- PEAK continuously monitors building data, including equipment performance, utility use, tenant comfort, safety, and compliance.cim.io · read 8 Oct 2026
- Pricing limits
- Partner pricing is based on required data points, includes edge hardware, cloud hosting, onboarding support, and team training at no additional cost, and offers unlimited users per building.cim.io · read 8 Oct 2026
- Purpose
- PEAK is an AI-powered building analytics platform that helps owners and operators improve building performance, sustainability, and financial outcomes.cim.io · read 8 Oct 2026
- Security controls
- CIM says data is encrypted in transit using TLS/SSL, and that it performs third-party penetration testing at least annually.cim.io · read 8 Oct 2026
- Security framework
- CIM says its Information Security Program follows SOC 2 Framework criteria and that independent third parties assess its security and compliance controls.cim.io · read 8 Oct 2026
- Support
- CIM says partners receive a dedicated Customer Success Manager and onboarding support from its building optimization engineers.cim.io · read 8 Oct 2026
- Who it serves
- CIM identifies property owners, facilities operations teams, asset managers, ESG leaders, and engineering firms as audiences for its solutions.cim.io · read 8 Oct 2026
- Workflows
- Teams can assign tasks, share progress, and upload photos from a phone or tablet through PEAK’s centralized workflow.cim.io · read 8 Oct 2026