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Catchpoint Internet Performance Monitoring
New York, New York, United States
What it is
Catchpoint Internet Performance Monitoring helps digital enterprises find and resolve performance issues across the Internet Stack. Its global agents, analytics, and dashboards combine data from synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other telemetry to detect anomalies and locate root causes. Catchpoint describes more than 3,000 agents across backbone, broadband, cloud, and wireless vantage points, including enterprise agents inside customer networks. Monitoring options include synthetic, real user, BGP, and endpoint monitoring, tracing, and WebPageTest. Teams can monitor APIs, websites, employee experience, internal networks, and cloud and edge performance. Analytics include adaptive baselines, event correlation, multidimensional queries, and AI-assisted insights. REST APIs, webhooks, OpenTelemetry, and integrations connect data to other systems. Deployment is hybrid. Pricing is point-based, with volume discounts by tier; points are purchased for the contract lifetime, and no price is listed. Endpoint Monitoring uses a browser extension and Windows or Mac desktop app.
For and against
For
- Combines synthetic, real-user, BGP, endpoint, and tracing monitoring.
- Describes more than 3,000 monitoring agents worldwide.
- Provides REST APIs, webhooks, and OpenTelemetry support.
- Lists SOC 2 Type 2 and ISO 27001 certifications.
Against
- Pricing is point-based, with no listed price.
- Node-based tests have a 15 MB per-page and per-file download limit.
- Endpoint Monitoring requires an extension and Windows or Mac desktop app.
The verdict
Catchpoint brings multiple monitoring methods and telemetry into one platform for locating Internet Stack performance issues. Buyers should account for its point-based pricing and the stated node-test download limit.
Who it suits
Catchpoint suits digital enterprises monitoring customer-facing websites and APIs, employee experience, networks, applications, and cloud or edge performance. Endpoint Monitoring also suits teams that can deploy its extension and desktop app.
Plans and prices
Catchpoint Internet Performance Monitoring
Point-based usage; pricing tiers provide volume discounts; points are purchased for the contract lifetime
Read 8 Oct 2026 · docs.catchpoint.com
On the record
- Analytics
- The platform describes adaptive smart baselines, event correlation, multidimensional queries, and AI-assisted insights.catchpoint.com · read 8 Oct 2026
- API
- Catchpoint provides REST APIs, webhooks, and OpenTelemetry support for connecting its data to monitoring stacks, data lakes, and business systems.catchpoint.com · read 8 Oct 2026
- Authentication
- Catchpoint supports SAML single sign-on and multi-factor authentication for users who sign in with Catchpoint credentials.docs.catchpoint.com · read 8 Oct 2026
- Company founding
- Catchpoint says it was founded in September 2008.catchpoint.com · read 8 Oct 2026
- Coverage
- Catchpoint says its agents monitor from thousands of backbone, broadband, cloud, and wireless vantage points.catchpoint.com · read 8 Oct 2026
- Endpoint requirements
- Endpoint Monitoring uses a browser extension and a Windows or Mac desktop application to collect active and passive monitoring data from end-user devices.docs.catchpoint.com · read 8 Oct 2026
- Global agents
- Catchpoint describes a network of more than 3,000 intelligent agents worldwide, including enterprise agents inside customer networks.catchpoint.com · read 8 Oct 2026
- Integrations
- Catchpoint offers alert and data webhooks, integrations for APM and collaboration tools, database connections, and CI/CD API monitoring workflows.catchpoint.com · read 8 Oct 2026
- Intended users
- Catchpoint describes its platform as serving digital enterprises seeking to resolve issues affecting customer experience, workforce efficiency, networks, websites, applications, and APIs.catchpoint.com · read 8 Oct 2026
- Monitoring coverage
- Catchpoint offers synthetic monitoring, real user monitoring, BGP monitoring, endpoint monitoring, tracing, and WebPageTest.catchpoint.com · read 8 Oct 2026
- Monitoring types
- Catchpoint supports real user monitoring, synthetic monitoring, BGP monitoring, endpoint monitoring, and OpenTelemetry tracing.catchpoint.com · read 8 Oct 2026
- Pricing model
- Catchpoint's documentation says customers purchase contract-lifetime points to spend on test runs, with volume tiers and no monthly point limit stated there.docs.catchpoint.com · read 8 Oct 2026
- Privacy
- Catchpoint states that it complies with GDPR and the California Consumer Privacy Act and does not sell personal information under the CCPA.catchpoint.com · read 8 Oct 2026
- Purpose
- Catchpoint IPM monitors the Internet Stack to help teams identify and resolve issues before they affect customers, employees, or digital experiences.catchpoint.com · read 8 Oct 2026
- Security
- Catchpoint lists SOC 2 Type 2 and ISO 27001 certifications, annual third-party penetration tests, and quarterly vulnerability scans.catchpoint.com · read 8 Oct 2026
- Support
- Catchpoint says technical, urgent, or time-sensitive customer support is available 24/7/365 by email, phone, and support portal chat.docs.catchpoint.com · read 8 Oct 2026
- Support transition
- Catchpoint's documentation says that, effective May 1, 2026, support began integrating into LogicMonitor, with customers aligned to 24/7 Enhanced Tier Support.docs.catchpoint.com · read 8 Oct 2026
- Telemetry
- The platform ingests synthetic tests, real user monitoring, network traces, OpenTelemetry, uptime, and other data, then correlates it to detect anomalies and pinpoint root causes.catchpoint.com · read 8 Oct 2026
