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Bugsee
What it is
Bugsee captures app activity and diagnostic data to help developers investigate bugs and crashes. It records user interactions as video at 10 frames per second and aligns the replay with crash context. Reports can include network requests and responses, console logs, system traces, crash reports, and environmental details. In supported views, the SDK blacks out password and other secure fields so sensitive screen content does not leave the device. Bugsee supports Android, iOS, and web, as well as frameworks including React Native, Flutter, .NET/MAUI, Unity, Cordova, and Kotlin Multiplatform. Issue-based integrations include Jira, GitHub, GitLab, and Trello; Slack and Microsoft Teams can receive event messages. The free Lite plan costs nothing, supports up to five unique devices per month, and retains data for three days. PRO is listed at $99/mo when billed annually, with monthly billing at $139 and up to 50 unique devices per month. Its data retention is 30 days.
For and against
For
- Replays user interactions alongside crash context.
- Reports can include network and system details.
- Secure fields are masked in supported views.
- Integrates with Jira, GitHub, GitLab, and Trello.
- Free Lite plan is available.
Against
- Lite allows up to five unique devices monthly.
- Lite data retention is three days.
- PRO's monthly billing is listed at $139.
- Off-app-store production users are directed to inquire about enterprise plans.
The verdict
Bugsee combines session replay with diagnostic context and issue integrations for bug investigation. The free tier has low device and retention limits; paid plans expand those allowances.
Who it suits
Bugsee suits developers investigating crashes and bugs in mobile or web apps. Its issue integrations and diagnostic reports may also suit teams that route findings into project tools.
Plans and prices
Lite
Up to 5 unique devices per month · 3-day data retention · unlimited apps and team members
Read 30 Sep 2026 · bugsee.com
PRO
Up to 50 unique devices per month · 30-day data retention · priority support
Read 30 Sep 2026 · bugsee.com
Custom
Custom features · SSO · HTTP REST API access · custom integrations
Read 30 Sep 2026 · bugsee.com
On the record
- AI/MCP
- The MCP server provides agents scoped access to crashes, errors, builds, and vulnerability scans, and Bugsee says inference stays in the user's environment.bugsee.com · read 30 Sep 2026
- Company
- Bugsee describes itself as a privately held company based in Silicon Valley.bugsee.com · read 30 Sep 2026
- Diagnostics
- Reports can include network requests and responses, console logs, system traces, crash reports, and environmental context.bugsee.com · read 30 Sep 2026
- Free tier limits
- The Lite plan allows up to five unique devices per month and retains data for three days.bugsee.com · read 30 Sep 2026
- Integration behavior
- Issue-based integrations can create remote items and may mirror later issue changes and comments, while Slack and Microsoft Teams integrations post event messages.docs.bugsee.com · read 30 Sep 2026
- Integrations
- Bugsee supports issue-based integrations including Jira, GitHub, GitLab, and Trello, and event notifications through Slack and Microsoft Teams.docs.bugsee.com · read 30 Sep 2026
- Plan limitations
- Device usage across multiple apps is summed, and customers using off-app-store production distribution are directed to contact Bugsee about enterprise plans.bugsee.com · read 30 Sep 2026
- Privacy masking
- The SDK automatically blacks out password and other secure fields in supported views so sensitive screen data does not leave the device.bugsee.com · read 30 Sep 2026
- Product
- Bugsee captures app activity and diagnostic data to help developers investigate bugs and crashes.bugsee.com · read 30 Sep 2026
- Security
- Bugsee says communications between its SDKs, plugins, and servers use strong contemporary encryption.bugsee.com · read 30 Sep 2026
- Session replay
- Bugsee records video of user interactions at 10 frames per second and aligns it with crash context.bugsee.com · read 30 Sep 2026
- Support
- Bugsee lists support by email at [email protected] and includes priority support on PRO and premium support on Custom.bugsee.com · read 30 Sep 2026
