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On the recordRead 8 Oct 202617 facts
Brandwatch Social Media Management
Plans and prices
Social Media Management
Priced on request
Standard to enterprise plans available · Free demo by request
Read 8 Oct 2026 · brandwatch.com
On the record
- Analytics level
- custombrandwatch.com · read 21 Sep 2026
- Approval workflow
- Yesbrandwatch.com · read 21 Sep 2026
- Authentication
- Social Media Management supports email and password, two-factor authentication, social sign-in, and customer identity providers using SAML or OpenID Connect, which Brandwatch says are included at no additional cost.brandwatch.com · read 8 Oct 2026
- Data retention
- Unless the contract says otherwise, Brandwatch says it retains customer data for up to 30 days after contract termination before deleting or anonymizing it, subject to legally required retention.brandwatch.com · read 8 Oct 2026
- Historical data
- The product page states that it includes 12 months of consumer data and seven years of competitive channel analytics.brandwatch.com · read 8 Oct 2026
- Hosting
- Brandwatch says Social Media Management products are hosted on AWS and GCP in the EU, except Listening infrastructure, which is hosted in the US and UK and contains public information only.brandwatch.com · read 8 Oct 2026
- Integrations
- The product page says integrations include tools for employee advocacy and user-generated content, and its network coverage page describes a Salesforce Service Cloud integration for routing customer cases.brandwatch.com · read 8 Oct 2026
- Listening and analytics
- The product offers social listening across 100 million or more sources, customizable analytics dashboards, competitor benchmarking, and share-of-voice insights.brandwatch.com · read 8 Oct 2026
- Product
- Brandwatch describes Social Media Management as an all-in-one platform for teams collaborating on social.brandwatch.com · read 8 Oct 2026
- Publishing and collaboration
- The product provides a content calendar for organic and paid content, approval flows, user roles, and a shared digital asset library.brandwatch.com · read 8 Oct 2026
- Purchase and trial access
- The plans page presents standard to enterprise options and a free demo request; it does not show a public price or state that a free trial is available.brandwatch.com · read 8 Oct 2026
- Security certification
- Brandwatch states that all its products are ISO 27001:2022 certified and are audited by a third party at least annually.brandwatch.com · read 8 Oct 2026
- Social inbox
- Its customizable cross-channel inbox covers Facebook, Twitter, TikTok, Instagram, LinkedIn, WhatsApp, and YouTube, with automated rules and audience profile cards.brandwatch.com · read 8 Oct 2026
- Social networks
- The network coverage page describes publishing, engagement, scheduling, advertising, or monitoring capabilities across networks including TikTok, Facebook, Instagram, X, LinkedIn, Threads, Pinterest, WhatsApp, Messenger, and YouTube.brandwatch.com · read 8 Oct 2026
- Support
- Brandwatch provides a customer support link and Help Center from its site.brandwatch.com · read 8 Oct 2026
- Supported networks
- Facebook,Instagram,X (Twitter),LinkedIn,TikTok,WhatsApp,YouTube,Google,Pinterestbrandwatch.com · read 21 Sep 2026
- Target users
- Brandwatch identifies social media managers and content marketers as the intended users, including teams managing channels, creating content, engaging communities, listening, and benchmarking.brandwatch.com · read 8 Oct 2026