brainCloud pricing

Development

All features except custom entities and hosting · 100 DAU · 1,000 accounts · 10 CCx

Read 15 Oct 2026 · help.getbraincloud.com

Development Plus

monthly

All features including custom entities and hosting · development only · 200 DAU · 2,000 accounts · 20 CCx

Read 15 Oct 2026 · help.getbraincloud.com

Lite

monthly

Core features · 1M API calls

Read 15 Oct 2026 · help.getbraincloud.com

Lite Plus

monthly

Core features, RTT, custom entities and hosting · 1M API calls · 50 CCx

Read 15 Oct 2026 · help.getbraincloud.com

Standard

monthly

Core features · 6M API calls

Read 15 Oct 2026 · help.getbraincloud.com

Standard Plus

monthly

Core features, RTT, custom entities and hosting · 6M API calls · 100 CCx

Read 15 Oct 2026 · help.getbraincloud.com

Business

monthly

Core and enterprise features · 10M API calls

Read 15 Oct 2026 · help.getbraincloud.com

Business Plus

monthly

All features · 15M API calls · 250 CCx

Read 15 Oct 2026 · help.getbraincloud.com

Developer support

Best effort · Mon-Fri 9x5 · Chat and forums

Read 28 Sep 2026 · getbraincloud.com

Basic support

per month (or 5% of monthly brainCloud charges, whichever is higher)

8 hour emergency 24x7 · 2 day general Mon-Fri 9x5 · Chat and forums · Architectural guidance

Read 28 Sep 2026 · getbraincloud.com

Production support

per month (or 10% of monthly brainCloud charges, whichever is higher)

2 hour emergency 24x7 · 1 day general Mon-Fri 9x9 · Chat and forums · Architectural guidance · Slack channel · Account rep

Read 28 Sep 2026 · getbraincloud.com

Priority support

per month (or 15% of monthly brainCloud charges, whichever is higher)

1 hour emergency 24x7 · 4 hours general Mon-Fri 9x9 · Chat and forums · Architectural guidance · Slack channel · Account rep · Hotline · Roadmap previews · Feature request priority

Read 28 Sep 2026 · getbraincloud.com