Bonjoro

Bonjoro lets organizations send personalized welcome, thank-you, and customer check-in videos. Its Testimonials offering collects video and text testimonials for website embeds or sharing through social media and email. Users can build video workflows with native CRM integrations, Zapier, or Make, or upload contacts with CSV. The video tools include one-to-one and one-to-many messages, custom templates, calls to action, and embedded apps. Listed integrations include services such as GoHighLevel, ActiveCampaign, HubSpot, Intercom, Kit, Keap, Pipedrive, Mailchimp, Patreon, Thinkific, Shopify, and Zapier. Bonjoro is available on the web, Android, iOS, and as an extension. The free video messaging plan lists up to 50 videos, although a separate top-level card says unlimited videos. Paid video messaging Starter is $15 a month with annual pricing; Starter, Pro, and Grrrowth cards offer a 14-day trial. Bonjoro also offers live chat support and says email inquiries receive a response within 24 hours.

Bonjoro combines personalized video messages with a separate testimonial collection offering. The free video limit is presented inconsistently, so readers should note the comparison section’s 50-video limit.

Bonjoro suits coaches, consultants, ecommerce sellers, nonprofits, SaaS teams, and educational institutions seeking personalized video messaging or testimonial collection. Its CRM and automation options may also suit teams building video workflows around contact data.

Bonjoro is for teams that want video to be part of customer communication, from welcome messages to testimonial requests. Coaches, ecommerce sellers, nonprofits, SaaS teams, and education providers are natural fits. It is strongest when those interactions recur in a CRM-connected workflow, rather than as occasional recordings.

Overview

Bonjoro combines personalized video messaging with a separate testimonial collection offering. The distinction matters: messaging plans focus on sending videos and connecting workflows, while testimonial plans set separate collection and publishing allowances. Teams should choose according to the job they need done rather than assuming one plan covers both.

Its messaging covers welcome, thank-you, and customer check-in videos. The testimonial side collects video and text responses for use on websites, social media, or email. That pairing suits businesses seeking both more personal outreach and reusable customer feedback; teams that only need a simple recording tool may find the broader offering unnecessary.

Key features

Bonjoro supports one-to-one and one-to-many videos, custom templates, calls to action, and embedded apps. Those options let teams tailor a message or make outreach repeatable. Template allowances are limited on the lower paid messaging tiers: Starter has two and Pro has five, so teams with many distinct workflows may need to plan around that ceiling.

Workflows can use native CRM integrations, Zapier, or Make, and contacts can also be uploaded by CSV. Bonjoro advertises connections to more than 1,000 tools, including HubSpot, Pipedrive, Shopify, ActiveCampaign, Intercom, Mailchimp, and Patreon. That breadth is useful when video belongs inside existing customer processes; CSV provides a straightforward alternative when a direct connection is not part of the workflow.

Testimonials can be collected as video or text, then published through website embeds or shared by social media and email. The free Testimonials plan allows 10 video testimonials, unlimited text testimonials, and one website embed; paid tiers raise the video and embed limits. Unlimited requests and no video time limit appear across the testimonial plans, while the free tier keeps Bonjoro branding.

Bonjoro supports mobile recording and offers iOS and Android apps. It also reports engagement tracking, email follow-up, and follow-up workflows, which make the product more relevant to teams managing ongoing customer communication than to users who only want to make an isolated clip.

Pricing

Bonjoro uses a freemium model, with a 14-day trial for the Video Messaging Starter, Pro, and Grrrowth plans. Pricing is split between video messaging and testimonials, so the two plan tracks should not be treated as interchangeable.

• Video Messaging Free: free, free forever, with CRM integrations, unlimited screen recording, iOS and Android apps, and Bonjoro branding. The comparison section caps this plan at 50 videos, despite the top card saying unlimited videos. That inconsistency makes the 50-video limit the prudent figure for anyone deciding whether the free tier will last.
• Video Messaging Starter: $15 a month, billed annually, with two message templates, custom branding, CTA buttons, unlimited CRM workflows, and one-to-one training. It is the entry paid choice for teams that need branded messages and connected workflows but can work within two templates.
• Video Messaging Pro: $29 a month, billed annually, with unlimited branded videos, workspaces, video scheduling, and five message templates. It fits teams that need scheduling and more room to organize outreach, though its template count is still finite.
• Grrrowth: $79 a month, billed annually, with three users included. The broad plan card does not supply a feature breakdown; teams should not infer additional capabilities from its higher price alone.
• Company: $399 a month, from $399/mo, with 20 users included. This is aimed at larger teams for whom included seats matter; the price is a starting point.
• Enterprise: custom pricing, with 10 users included. It is the option for buyers seeking an enterprise tier rather than a published fixed price.
• Testimonials Free: free, with 10 video testimonials, unlimited text testimonials, one website embed, custom styling, unlimited requests, and no video time limit. Bonjoro branding remains.
• Testimonials Pro: $20 a month, with 250 video testimonials, 10 website embeds, one custom domain, unlimited text testimonials and requests, no video time limit, and branding removal. Its annual toggle advertises savings over 30%.
• Testimonials Growth: $79 a month, with 2,500 video testimonials, 20 website embeds, three custom domains, unlimited text testimonials and requests, no video time limit, and branding removal. Its annual toggle advertises savings over 30%.

The paid video messaging cards show annual billing and advertise savings up to 40%; the headline paid-from figure is 15/user/mo (annual). These terms matter when comparing the entry price with plans billed monthly elsewhere. Bonjoro says sensitive payment information is encrypted with SSL, payments are processed by Stripe, and videos and personal information are stored with AWS in a controlled environment with limited access. It describes itself as controller for website, marketing, and account data and processor for customer-sent video messages, with UK and EU GDPR referenced where applicable. Support is through live chat, and support email inquiries receive a response within 24 hours.

Platforms

Bonjoro is available on Android, iOS, web, and as an extension. The mobile apps support recording away from a desktop, while the web version and extension broaden where teams can work.

Who it's for

Bonjoro is a sensible fit for coaches and consultants, ecommerce sellers, nonprofits, SaaS teams, and universities or colleges that can use personal video for welcomes, follow-ups, or collecting feedback. CRM connections and workflow options favor organizations with repeatable customer processes. It is less compelling for someone who records videos only now and then, or who needs more than the free messaging allowance without paying for a plan.

Pros and cons

• Pro: Messaging workflows can start from CRM integrations, Zapier, Make, or CSV contacts, giving teams several ways to connect outreach to existing customer records.
• Pro: Video and text testimonials can be published through embeds or shared by social media and email, with paid tiers increasing video and embed capacity.
• Pro: Mobile apps, calls to action, scheduling on Pro, and follow-up tools support customer communication beyond a single recording.
• Con: The free messaging cap is presented inconsistently; the comparison section says 50 videos while the top card says unlimited, making the free tier less predictable.
• Con: Entry paid messaging tiers allow only two or five templates, which can constrain teams that need many distinct message patterns.
• Con: Messaging and testimonials have separate plans and quotas, so teams wanting both jobs should compare the applicable tracks rather than budget for one universal subscription.

Alternatives

For other options, browse Video Prospecting Software, Video Messaging Software, and Video Marketing.

• Hippo Video is worth considering if its free plan’s two Video Flows and 10 minutes of closed captions fit the job; it also has Android, iOS, MacOS, web, Windows, and extension support.
• Dubb is an alternative with a free plan and paid Pro and Pro Plus options; its Pro plan is $499 a year with unlimited videos and HD video quality.
• SalesMail is another paid option for readers comparing video messaging tools.
• Buzz may suit readers looking at a sales assistant with a freemium entry point; Core is $79 a month per seat and includes 500 credits per month, one seat, and exports of 10,000 records per month.
• BombBomb is a paid alternative with no free plan; its Core plan is $36 a month per user when billed annually and includes unlimited video messages and mobile apps.
• Covideo is a paid alternative with custom pricing that depends on users, desired integrations, and dealership requirements.
• vidREACH is a paid alternative with an Individual annual plan priced at $8 a year, billed as $96.00 billed annually.
• Showpad is a paid alternative without a free trial; its Advanced plan has custom pricing.

Verdict

Choose Bonjoro if personalized customer videos and publishable testimonials are recurring parts of your work, especially when CRM-linked workflows can make them routine. Its mobile recording, integrations, and separate testimonial tools serve that use case well. Look elsewhere if occasional recording is all you need, if the 50-video free comparison cap is too restrictive, or if you need more message templates than the lower messaging tiers allow.