BigRoad ELD

BigRoad ELD combines mobile driver logs with web-based fleet tools for owner-operators and fleet-owning businesses across North America. The mobile app records logs and tracks hours-of-service rules; the web app adds fleet tracking, communications, and violation notifications. Its required DashLink hardware plugs into a vehicle’s diagnostic port and sends engine data to the mobile app over Bluetooth for ELD logging. Drivers can log offline, show records in roadside inspection mode, or send them to safety officials. Log events can be edited within ELD regulatory limits, but the day must be recertified afterward. BigRoad says its ELD is registered on the FMCSA list and certified by FPInnovations for Canadian ELD. The app runs on Android 8 or higher and iOS 12.0 or higher phones and tablets, not laptops. A free trial is available, with pricing on request. BigRoad began in 2011 in Waterloo, Canada, and was acquired by Fleet Complete in 2017.

BigRoad ELD pairs driver logging and inspection workflows with web-based fleet tracking and communications. Check hardware needs, device compatibility, and pricing availability before choosing it.

It suits owner-operators and fleet-owning businesses that need driver logs, hours-of-service tracking, and fleet tools. Drivers can use it on supported Android or iOS phones and tablets.

Overview

BigRoad ELD is a driver-logging and fleet-management system for owner-operators and businesses running fleets across North America. It suits teams that need engine-connected logs alongside fleet visibility and driver communications, but required hardware and custom pricing make it a poor fit for anyone seeking a standalone, price-transparent app.

DashLink connects to a vehicle’s diagnostic port and sends engine data to the mobile app over Bluetooth for ELD logging. The system supports offline logging, and BigRoad says its ELD is registered on the FMCSA list and certified by FPInnovations for Canadian ELD use. That combination makes it relevant to cross-border operators, though roaming drivers should plan for a recommended 1 GB data allowance.

Key features

Driver logs and inspections

Drivers can edit log events within ELD regulatory limits, but each edited log day must be recertified. That gives drivers room to correct permitted entries while keeping an explicit compliance step in the workflow. Roadside inspection mode lets drivers show logs or send them to safety officials, which is more practical than relying on a basic logbook alone.

Fleet visibility and communications

The web app adds fleet tracking, communications and violation notifications for managers. The plan options broaden that role: the DashLink ELD Bundle includes vehicle mileage reporting, live messaging, IFTA mileage reporting and fuel tax reporting; the Fleet Insights Advanced Bundle adds GPS tracking, driving behavior monitoring and safety dashboards to an ELD package; and the Insights Solution Suite Bundle includes Fleet Insights Advanced features, an AI dual-facing dash cam, video telematics, event recording, driver coaching and a DVIR app. The wider bundles are aimed at fleets wanting safety and vehicle-operations tools beyond logging, while the ELD Bundle is the more focused choice for mileage and tax workflows.

Integrations, support and security

BigRoad provides training material for enabling third-party software integrations, useful for fleets that want to connect the system with other tools. Support is available by phone and email 24 hours a day, seven days a week. Its privacy policy says access to personal information is limited to select employees or representatives and describes security procedures, while acknowledging that absolute security cannot be guaranteed.

Pricing

BigRoad is paid, and pricing is custom pricing. Each of the three bundles uses a call-for-pricing approach, so buyers should contact the company to compare costs against the functions they need. No trial length or renewal terms are given.

• DashLink ELD Bundle: ELD package, vehicle mileage reporting, live messaging, IFTA mileage reporting and fuel tax reporting. It fits operators focused on compliant logging and mileage or fuel-tax tasks.
• Fleet Insights Advanced Bundle: ELD package, IFTA mileage reporting, vehicle GPS tracking, driving behavior monitoring and safety dashboards. It is the more suitable option for fleets that need tracking and safety oversight as well as logs.
• Insights Solution Suite Bundle: Fleet Insights Advanced features, AI dual-facing dash cam, video telematics, event recording, driver coaching and a DVIR app. It targets fleets seeking a broader camera, coaching and inspection workflow.

Because hardware is required, the subscription quote is not the only purchase consideration. BigRoad recommends at least 500 MB of data for drivers operating only in the U.S. or Canada, and at least 1 GB with roaming for cross-border travel.

Platforms

The service supports Android, iOS and web. The mobile app runs on Android 8 or higher and iOS 12.0 or higher phones and tablets; it cannot be used on a laptop. DashLink is required to connect vehicle diagnostics for ELD logging, so this is not a software-only setup.

Who it's for

BigRoad is best suited to North American owner-operators and fleet-owning businesses that need driver logs, inspection workflows and web-based fleet tools together. Smaller operations may prefer its focused ELD bundle if mileage and tax reporting are the priority; fleets that need monitoring, dashboards or video and coaching tools have broader bundles to consider. Drivers who do not want required vehicle hardware, or buyers who need clear prices before contacting sales, should look elsewhere.

Pros and cons

• Pros: Offline logging and regulatory-limited log edits support day-to-day recordkeeping when connectivity is unreliable or corrections are needed.
• Pros: Roadside inspection mode supports showing or sending logs, while the web app adds tracking, communications and violation notifications for fleet managers.
• Pros: Three bundles scale from ELD and tax reporting to tracking, safety dashboards, video telematics and driver coaching.
• Cons: DashLink hardware is required, so drivers cannot treat BigRoad as a standalone phone-based logging app.
• Cons: Custom pricing means buyers must contact the company to assess cost, and the recommended data allowance adds a recurring connectivity consideration.
• Cons: Mobile use depends on Android 8 or newer or iOS 12.0 or newer phones and tablets; laptops are not supported for the app.

Alternatives

For a broader set of ELD options, browse Electronic Logging Device Software.

• Ezlogz ELD may suit buyers seeking a package that includes a free load board, AI truck navigation, electronic DVIR, real-time GPS tracking and 24/7 support.
• Transflo Mobile+ ELD is an option for fleets or brokers able to provide the required Fleet or Broker ID; premium add-ons are available.
• J. J. Keller Encompass ELD may fit organizations that want subscription costs to vary with term and user count.
• Omnitracs Hours of Service is another fleet-focused ELD solution, with hardware options that vary.
• Orient ELD is worth considering when a published per-vehicle price is important: its subscription starts at $50 a month per active registered vehicle, with fees varying by type up to $150 per vehicle per month.
• Pedigree Technologies OneView ELD is an option for buyers who can use a Pedigree-approved phone or tablet.
• Trimble ELD suits organizations that already have a Trimble Transportation account and compatible in-cab hardware.
• 24HOS ELD is another paid ELD option with monthly service arranged through a representative and a PT30 device requirement for truck connection.

Verdict

Choose BigRoad ELD if you are a North American owner-operator or fleet that wants engine-connected logs, inspection workflows and fleet tools in one system, with bundle options for mileage, tracking and safety operations. Its strongest case is the path from compliant logging to broader fleet oversight; required DashLink hardware and custom pricing are the main reasons to compare alternatives before committing.