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BBOX Voice Messaging

Birkirkara, Malta

What it is

BBOX Voice Messaging is a business-to-business service for sending automated calls with notifications, reminders, alerts, or verification messages. Calls can use audio uploaded as MP3 or WAV files, or text converted to speech with configurable language, gender, and tone. The service can reach mobile and landline numbers and supports multiple languages and voice options. Users can choose contacts or audience segments, set caller ID and call settings, schedule campaigns, and review delivery status, answer rates, and performance. Call and ring timeouts can be configured, with a 10-second minimum; the service can also capture the first keypad digit pressed, from 1 to 9. Voice can be managed alongside SMS, WhatsApp, Telegram, Viber, and Email. Integration options include a web platform, REST API, and SMPP. Pricing is available on request, with charges based on successful call attempts, regardless of duration unless the applicable coverage or price list specifies otherwise. Campaigns require recipient opt-in and must comply with applicable laws.

For and against

For

  • Supports uploaded audio and configurable text-to-speech.
  • Targets selected contacts or audience segments.
  • Tracks delivery status and answer rates.
  • Offers web, REST API, and SMPP integration.

Against

  • Pricing is available on request.
  • Consumer and personal use are excluded.
  • Coverage depends on supported destinations and local rules.
  • Automated calls may be restricted or require licences.

The verdict

BBOX Voice Messaging combines campaign scheduling, delivery tracking, and configurable voice options for business use. Prospective clients should confirm destination coverage, compliance requirements, and charges before launching campaigns.

Who it suits

It suits businesses sending scheduled voice notifications, reminders, announcements, or verification messages. Consumer and personal use are excluded.

Plans and prices

Custom pricing

Priced on request

Destination, routing, surcharges and regulatory levies vary · volume discounts require written agreement

Every plan, in full

On the record

Audience
The service is offered only for business-to-business use; personal and consumer use is excluded.b-box.ai · read 15 Oct 2026
Audio options
Clients can upload MP3 or WAV recordings for outbound calls or submit text for synthetic voice generation.b-box.ai · read 8 Oct 2026
Billing
Charges are based on successful call attempts, irrespective of call duration, unless the Coverage List or Price List specifies otherwise.b-box.ai · read 8 Oct 2026
Call settings
Clients can set call and ring timeouts, with a minimum timeout of 10 seconds, and capture the first digit from 1 to 9 pressed during a call.b-box.ai · read 8 Oct 2026
Campaign analytics
The workflow reports delivery status, answer rates and overall campaign performance.b-box.ai · read 15 Oct 2026
Campaign audiences
Campaigns can target selected contacts or audience segments.b-box.ai · read 15 Oct 2026
Campaign workflow
Users can select contacts or audience segments, configure caller ID, schedule, voice, and language, then track delivery status, answer rates, and campaign performance.b-box.ai · read 8 Oct 2026
Company founded
LinkedIn lists the company as founded in 2019.mt.linkedin.com · read 15 Oct 2026
Company headquarters
LinkedIn lists headquarters in Birkirkara, Malta.mt.linkedin.com · read 15 Oct 2026
Company legal name
The provider is BBOX AI Limited, registered in Malta under company number C 109598.b-box.ai · read 15 Oct 2026
Company size
LinkedIn reports a company size of 2–10 employees.mt.linkedin.com · read 15 Oct 2026
Compliance
Clients must obtain recipient opt-in consent and ensure voice campaigns comply with applicable telecommunications, consumer-protection, and data-protection laws.b-box.ai · read 8 Oct 2026
Coverage
The company advertises messaging reach in more than 190 countries, while voice coverage is maintained in a client-portal coverage list.b-box.ai · read 15 Oct 2026
Data protection
The service terms include a GDPR-based data-processing addendum governing client personal data.b-box.ai · read 15 Oct 2026
Documentation
The contract describes technical documentation, service descriptions and configuration guidelines as client support materials.b-box.ai · read 15 Oct 2026
High-volume operation
BBOX describes voice campaigns as automated and scalable for high-volume sending.b-box.ai · read 15 Oct 2026
Independent company description
A LinkedIn hiring page characterizes BBOX AI as a Malta-based provider of SMS, WhatsApp, Viber and RCS for authentication, transactional notifications, engagement and promotions.mt.linkedin.com · read 15 Oct 2026
Independent company profile
Prospeo describes BBOX AI as an omnichannel telecommunications provider and reports 1–10 employees.prospeo.io · read 15 Oct 2026

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