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On the recordRead 9 Oct 202619 facts
BacTracs
Vancouver, British Columbia, Canada
On the record
- Auditability
- The platform describes serial-level tracking and auditability of each step, user and disposition decision.backtracksrl.com · read 9 Oct 2026
- Client portals
- Configurable partner and client portals provide status checks, warranty validation, service requests and real-time visibility.backtracksrl.com · read 9 Oct 2026
- Hosting options
- A BacTracs brochure says the software is available as SaaS hosted or installed on the customer's servers.backtracksrl.com · read 9 Oct 2026
- Implementation
- The maker describes turnkey implementations intended to launch programs or short-term projects quickly.backtracksrl.com · read 9 Oct 2026
- Inspection and grading
- Item-specific receiving workflows and a rules engine route goods to dispositions such as restock, refurbish, harvest, return to vendor or recycle.backtracksrl.com · read 9 Oct 2026
- Integrations
- Flexible REST APIs connect BacTracs with ERP, CRM and e-commerce platforms, and it can also operate as a standalone returns hub.backtracksrl.com · read 9 Oct 2026
- Intended users
- The maker describes solutions for 3PLs and manufacturers, including OEMs managing returns, warranty cases, repairs and refurbishment.backtracksrl.com · read 9 Oct 2026
- Portals
- Configurable partner and client portals provide status checks, warranty validation and service requests.backtracksrl.com · read 9 Oct 2026
- Privacy and security
- The privacy policy says BacTracs collects personal, log, transaction and location information and implements security measures against unauthorized access, alteration or destruction.backtracksrl.com · read 9 Oct 2026
- Product
- BacTracs is an on-demand reverse logistics management system for distributors, manufacturers, 3PLs and retailers.backtracksrl.com · read 9 Oct 2026
- Purpose
- BacTracs is an on-demand reverse logistics management system for distributors, manufacturers, 3PLs and retailers.backtracksrl.com · read 9 Oct 2026
- Repair and refurbishment
- It provides configurable shop-floor workflows for testing, repair and refurbishment, including multi-step processes and parts-usage tracking.backtracksrl.com · read 9 Oct 2026
- Reporting and billing
- It offers real-time reports, activity-based cost tracking, 3PL client billing and manufacturer charge-backs.backtracksrl.com · read 9 Oct 2026
- Returns warehouse
- Its returns WMS supports multiple facilities, serial-level tracking, mobile scanning, and SKU updates for refurbished products.backtracksrl.com · read 9 Oct 2026
- RMA management
- It supports customized return workflows for multi-client programs, end-user returns, retail and e-commerce, and bulk returns, including warranty validation and customer notifications.backtracksrl.com · read 9 Oct 2026
- Security and privacy
- Its privacy policy says it uses appropriate security measures against unauthorized access, alteration or destruction of personal information.backtracksrl.com · read 9 Oct 2026
- Shipping
- It supports small-package and bulk carriers, with label and document generation and automated carrier selection.backtracksrl.com · read 9 Oct 2026
- Support contact
- The privacy policy lists [email protected] for questions about the policy or handling of personal information.backtracksrl.com · read 9 Oct 2026
