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Axcient x360Recover
Axcient x360Recover · Denver, Colorado, United States · founded 2002
What it is
Axcient x360Recover provides backup, business continuity, and disaster recovery for managed service providers and their clients. It protects computers and servers with image backups across Windows, VMware, Linux, macOS, public cloud, and IaaS environments. Deployment choices include Direct-to-Cloud and appliance-based setups, using Axcient cloud, private cloud, public cloud, or hybrid options. Both deployment options target a 15-minute recovery point objective and a recovery time objective under one hour. Chain-free retention supports periods of 3, 5, 7, or 10 years without reseeding or consolidation. AutoVerify virtualizes backup data to provide evidence of regular backup checks, while AirGap separates deletion requests from the act of deleting data. Virtual Office can temporarily run one or more systems in Axcient Cloud when production infrastructure is affected. Optional Local Cache pairs Direct-to-Cloud with a USB or NAS device to reduce recovery and failback times. Manager supports ConnectWise and Autotask PSA alerts, and a direct integration syncs alerts and device information with ConnectWise Asio. Pricing is available on request; a free 14-day trial requires no credit card.
For and against
For
- Protects computers and servers with image backups.
- Offers cloud, appliance, private, public, and hybrid deployment options.
- Targets a 15-minute recovery point objective.
- AutoVerify virtualizes backups for regular validation.
- Free 14-day trial requires no credit card.
Against
- Pricing is available only on request.
- No free plan is listed.
- Local Cache is an optional add-on.
- Supported recovery environments include a range of deployment types to assess.
The verdict
x360Recover combines image backup with continuity and disaster-recovery options for MSPs and their clients. Buyers should request pricing and confirm which deployment and recovery options fit their environment.
Who it suits
It suits MSPs seeking backup and recovery options for their own operations and the clients they serve. Organizations choosing between cloud, appliance, or hybrid deployments may also find its range of recovery and retention options relevant.
Plans and prices
x360Recover Direct-to-Cloud
No local appliance required · Bundled cloud storage subject to Fair Use storage pool
Read 4 Oct 2026 · help.axcient.com
x360Recover with an Appliance
Endpoint licensing distinguishes servers and workstations · Storage licensing covers unlimited devices up to the licensed storage limit · Appliance may be BYOD or purchased or leased from Axcient
Read 4 Oct 2026 · help.axcient.com
On the record
- Backup scope
- imageaxcient.com · read 19 Sep 2026
- Backup validation
- AutoVerify automatically virtualizes backed-up data to provide proof that backups are regularly tested.axcient.com · read 4 Oct 2026
- Chain-free retention
- Axcient says chain-free backup isolates corrupt data and supports retention periods of 3, 5, 7, or 10 years without reseeding or consolidation.axcient.com · read 4 Oct 2026
- Computer backup
- Yesaxcient.com · read 19 Sep 2026
- ConnectWise RMM
- Axcient documents a direct ConnectWise Asio integration that syncs x360Recover alerts and device information to ConnectWise Asio.help.axcient.com · read 4 Oct 2026
- Deployment
- The product supports Direct-to-Cloud and appliance-based deployment, with Axcient cloud, private cloud, public cloud, or hybrid options.axcient.com · read 4 Oct 2026
- Disaster recovery
- Virtual Office lets users virtualize one or more systems in the Axcient Cloud to temporarily replace impacted production infrastructure.axcient.com · read 4 Oct 2026
- Encryption
- Axcient's security overview says data in its data centers is AES encrypted with a unique key and client data is segmented in a multitenant architecture.help.axcient.com · read 4 Oct 2026
- Integrations
- x360Recover Manager supports ConnectWise and Autotask PSA integrations that push x360Recover alerts into those systems.help.axcient.com · read 4 Oct 2026
- Purpose
- x360Recover provides backup and business continuity and disaster recovery for MSPs and the clients they serve.axcient.com · read 4 Oct 2026
- Ransomware defense
- AirGap separates data deletion requests from deletion mechanics to help prevent malicious or accidental deletion.axcient.com · read 4 Oct 2026
- Ransomware protection
- Yesaxcient.com · read 19 Sep 2026
- Recovery acceleration
- Optional Local Cache pairs Direct-to-Cloud with a USB or NAS device to reduce recovery and failback times.axcient.com · read 4 Oct 2026
- Recovery objectives
- The product page states both deployment options target a 15-minute recovery point objective and less than a one-hour recovery time objective.axcient.com · read 4 Oct 2026
- Restore modes
- mixedaxcient.com · read 19 Sep 2026
- Security and compliance
- Axcient says x360Recover is SOC 2 certified and can help partners meet HIPAA and GDPR compliance needs; those statements do not themselves establish that a customer is compliant.axcient.com · read 4 Oct 2026
- Server backup
- Yesaxcient.com · read 19 Sep 2026
- Support
- Axcient lists support at 800-352-0248, option 2.axcient.com · read 4 Oct 2026
