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On the recordRead 11 Oct 202617 facts
au Mail
au Mail · Tokyo, Japan
Plans and prices
Standard au Mail
Priced on request
Available to au mobile customers with 5G NET or LTE NET · Web Mail access is included without an additional charge · Supports au.com and ezweb.ne.jp addresses
Read 19 Sep 2026 · au.com
au Mail Portability
Priced on request
Keeps an au.com or ezweb.ne.jp address after cancelling au service · Includes spam filtering and automatic forwarding · Provides 400 MB or 5,000 messages with unlimited retention
Read 19 Sep 2026 · au.com
auメール
Free
通信料が必要 · 5G NETまたはLTE NETへの加入が必要
Read 11 Oct 2026 · au.com
On the record
- Android app
- The auメール app is available for supported au Android smartphones and tablets, with distribution through Google Play for models released from summer 2020 onward.au.com · read 11 Oct 2026
- Automatic deletion
- Messages that exceed mailbox storage limits are deleted starting with the oldest, and messages in the trash may be automatically deleted after 45 days.au.com · read 11 Oct 2026
- Compatibility limit
- Webメール is unavailable to users of the mamorino, mamorino2, and mamorino3 devices.au.com · read 11 Oct 2026
- Custom domain
- Noau.com · read 19 Sep 2026
- Email service
- auメール provides email addresses using the @au.com or @ezweb.ne.jp domains.au.com · read 11 Oct 2026
- Filters
- Users can save filter conditions to display only emails that match them.au.com · read 11 Oct 2026
- iPhone and iPad
- The service supports iPhone and iPad email apps, and Webメール can be used from a tablet browser.au.com · read 11 Oct 2026
- Mailbox limits
- For au smartphones and 4G LTE phones, normal use provides 200 MB, 500 messages, and 30 days; Webメール increases this to 400 MB and 5,000 messages, or 1 GB and 20,000 messages for Ponta Pass members.au.com · read 11 Oct 2026
- Mailbox storage
- 0.4au.com · read 19 Sep 2026
- Mail organization
- The auメール app supports creating folders, manually or automatically sorting messages, and setting notification sounds by folder.au.com · read 11 Oct 2026
- Organization
- The official au page identifies KDDI Corporation as its copyright holder.au.com · read 11 Oct 2026
- Phishing protection
- KDDI says it introduced DMARC and DKIM authentication to suppress spoofed mail and BIMI icons to help identify official senders.au.com · read 11 Oct 2026
- Platform access
- web_and_mobileau.com · read 19 Sep 2026
- Web access
- Customers can access auメール from a PC or tablet browser by logging in with an au ID.au.com · read 11 Oct 2026
- Web eligibility
- Webメール is available without an additional fee to customers with an au mobile phone or tablet and LTE NET or 5G NET.au.com · read 11 Oct 2026
