Ascend

No phone app

  • Recognised40% of the score96
  • Phone app26% of the score0
  • Documented20% of the score81
  • Free plan14% of the score30
Free plan
No
Runs on
api, Web

Summary

Ascend is ranked #9 of 25 in nonprofit text messaging software on Samsung Mobile US Press. It runs on API, Web.

Ascend plans and pricing

All plans
Custom pricing Not published Subscription and messaging fees depend on account usage; contact Ascend for pricing ascendmessaging.org · 30 Sept 2026

Compared on nonprofit text messaging software

MMS messaging
Yesascendmessaging.org
Keyword texting
Yesascendmessaging.org
Peer-to-peer texting
Yesascendmessaging.org
Fundraising features
dedicatedascendmessaging.org

Facts

Purpose
Ascend is a messaging platform for nonprofits, campaigns, and unions to broadcast messages and hold one-on-one conversations with supporters by text or Instagram.ascendmessaging.org · 30 Sept 2026
Broadcast messaging
Teams can send personalized broadcasts and segment audiences using supporter activity, donation history, age, and custom data.ascendmessaging.org · 30 Sept 2026
Automations
Automated message sequences can patch calls to US representatives or ask multiple-choice questions.ascendmessaging.org · 30 Sept 2026
Peer conversations
The P2P-style inbox supports conversations between supporters and staff or volunteers.ascendmessaging.org · 30 Sept 2026
Instagram
Instagram automations can send DMs when someone comments a keyword on a post and can collect information or share links.ascendmessaging.org · 30 Sept 2026
Engagement tools
Features include A/B testing, automated action nudges, branded link tracking, donation ROI tracking, and reports.ascendmessaging.org · 30 Sept 2026
Integrations
Listed integrations include EveryAction, Action Network, Mobilize, ActionKit, ActBlue, Salesforce, Facebook, Instagram, and IMIS.ascendmessaging.org · 30 Sept 2026
Security
Ascend states that its platform is SOC-2 Type II certified.ascendmessaging.org · 30 Sept 2026
Support
The company says each team gets a dedicated account manager and that professional development services and new features are not charged separately.ascendmessaging.org · 30 Sept 2026
User limit
Ascend accounts can have an unlimited number of Admin and Organizer users at no extra cost.ascendmessaging.org · 30 Sept 2026
Usage billing
Billing can include subscription fees for phone numbers, SMS and MMS carrier fees, and charges based on messaging usage; short-code subscription fees are charged quarterly.ascendmessaging.org · 30 Sept 2026
Compliance guidance
Ascend's guidance says to message only opted-in supporters and notes that its platform includes supporter-time-zone sending hours of 8 a.m. to 9 p.m.ascendmessaging.org · 30 Sept 2026
API
Ascend provides API documentation that describes generating an account API key and sending it in the Authorization header.developers.ascendmessaging.org · 30 Sept 2026

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Sources