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- AnySupport Desktop Edition
On the recordRead 11 Oct 202618 facts
AnySupport Desktop Edition
Plans and prices
Basic
Priced on request
3 GB file transfer · 3 concurrent customers per agent
Read 20 Sep 2026 · anysupport.net
Premium
Priced on request
10 concurrent customers per agent
Read 20 Sep 2026 · anysupport.net
Enterprise
Priced on request
10 concurrent customers per agent
Read 20 Sep 2026 · anysupport.net
All In One
Priced on request
10 concurrent customers per agent
Read 20 Sep 2026 · anysupport.net
On the record
- Access mode
- attendedanysupport.net · read 20 Sep 2026
- Administration
- Administrators can manage agent accounts and review session logs, statistics, and reports.anysupport.net · read 11 Oct 2026
- Customer consent
- Remote control starts only after the customer approves it, and each session uses a randomly generated, single-use access code.anysupport.net · read 11 Oct 2026
- File transfer
- The product supports two-way file transfer, and the product page describes it as having no size limit.anysupport.net · read 11 Oct 2026
- Intended users
- The maker describes the edition for organizations including contact centers, IT support teams, finance and public-sector organizations, and software companies.anysupport.net · read 11 Oct 2026
- Limits
- Remote control on iOS and some mobile devices may be restricted by operating-system security policies; support may use screen sharing and drawing instead.anysupport.net · read 11 Oct 2026
- Managed devices
- 3anysupport.net · read 20 Sep 2026
- Mobile apps
- Yesanysupport.net · read 20 Sep 2026
- Multi-session support
- One agent can monitor and support up to 10 customer PCs at once.anysupport.net · read 11 Oct 2026
- Purpose
- AnySupport Desktop Edition lets support agents view and remotely control a customer's PC in real time.anysupport.net · read 11 Oct 2026
- Security
- The maker says screen data is encrypted with AES-256 and customer and session information with SSL.anysupport.net · read 11 Oct 2026
- Session recording
- Yesanysupport.net · read 20 Sep 2026
- Session tools
- Features include screen recording, live chat, and automatic reconnection after the customer's PC reboots.anysupport.net · read 11 Oct 2026
- Support
- The customer center lists business-day support hours of 9:00 AM to 6:00 PM and provides phone and email contact details.anysupport.net · read 11 Oct 2026
- Supported platforms
- Windows,macOS,Android,iOS,web browsersanysupport.net · read 20 Sep 2026
- Supported systems
- The maker lists Windows and macOS downloads for agent and customer PC programs, plus Android and iOS apps for customer mobile support.anysupport.net · read 11 Oct 2026
- Trial
- The maker offers a 15-day free trial without requiring a credit card.anysupport.net · read 11 Oct 2026
