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On the recordRead 2 Oct 202614 facts
Amazon Chime SDK Voice Connector
Plans and prices
Amazon Chime SDK Voice Connector
Priced on request
Inbound and outbound calling billed in 6-second increments (6-second minimum) · rates vary by destination and phone number type · additional AWS service charges may apply
Read 2 Oct 2026 · aws.amazon.com
On the record
- Audio streaming
- Call audio, including audio from SIPREC-compatible devices, can be streamed to Amazon Kinesis Video Streams for analytics and machine learning.aws.amazon.com · read 2 Oct 2026
- Call analytics
- Associating a call analytics configuration lets a Voice Connector generate insights using Amazon Transcribe, Amazon Transcribe Call Analytics, and voice analytics.docs.aws.amazon.com · read 2 Oct 2026
- Call direction
- Voice Connectors can be configured for inbound calls, outbound calls, or both.aws.amazon.com · read 2 Oct 2026
- Calling format
- PSTN calling supports E.164 numbers and does not support private numbering schemes such as 4-, 5-, or 6-digit extensions.docs.aws.amazon.com · read 2 Oct 2026
- Encryption
- When enabled, encryption uses TLS for SIP signaling and SRTP for media; inbound calls use TLS and unencrypted outbound calls are blocked.docs.aws.amazon.com · read 2 Oct 2026
- Free calls
- Calls to other Voice Connector customers are free of charge.aws.amazon.com · read 2 Oct 2026
- Limit
- Voice Connectors do not support SMS.docs.aws.amazon.com · read 2 Oct 2026
- Monitoring
- Voice Connector logs can be sent to CloudWatch Logs, and media can be streamed to Kinesis.docs.aws.amazon.com · read 2 Oct 2026
- Network types
- New Voice Connectors can use DUAL_STACK (IPv4/IPv6) or IPV4_ONLY; existing connectors use IPV4_ONLY.docs.aws.amazon.com · read 2 Oct 2026
- Phone numbers
- You can port existing phone numbers or provision new numbers and assign them to a Voice Connector.docs.aws.amazon.com · read 2 Oct 2026
- Prerequisite
- Using a Voice Connector requires a PBX, SBC, or other voice infrastructure that supports SIP and has internet access.docs.aws.amazon.com · read 2 Oct 2026
- Purpose
- Provides SIP trunking service for an existing phone system, connecting it to the PSTN and Amazon Chime SDK meetings.docs.aws.amazon.com · read 2 Oct 2026
- Regional failover
- Voice Connector groups route inbound PSTN calls across regions and can fail over to another region during an availability event.docs.aws.amazon.com · read 2 Oct 2026
- Streaming limit
- A maximum of two audio streams per recording session is supported for SIPREC or network-based recording compatibility.docs.aws.amazon.com · read 2 Oct 2026
