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AlertFind
What it is
AlertFind is a crisis communications and mass notification system for contacting employees during emergencies, outages, and other incidents. It sends alerts by email, text, voice call, fax, mobile app push notification, and pager. Recipients can reply, answer surveys, confirm a message was read, or request help. Administrators can map locations and target alerts to people in selected areas. IT incident notifications can escalate across designated channels until someone acknowledges them. SmartContact uses artificial intelligence, machine learning, and data science to update employee contact records and mobile numbers in real time. AlertFind advertises more than 200 API connectors, including systems such as Workday, SAP, Active Directory, ServiceNow, and Zendesk. The company says the system can reach more than 100,000 users in one communication, and states that it is SOC 1 and SOC 2 certified and GDPR compliant. It also states that 99.5% uptime is SLA-guaranteed and that redundant data centers are used. AlertFind is available on Android, iOS, web, and API. Pricing is provided on request, and a demo is offered.
For and against
For
- Alerts can use email, text, voice, fax, and pagers.
- Recipients can confirm messages or request help.
- Geofencing targets people in selected areas.
- More than 200 API connectors are advertised.
- 24/7 Solution Expert support is offered.
Against
- Pricing is provided on request.
- No price is listed.
- Pricing requires a request for details.
The verdict
AlertFind supports multi-channel alerts, two-way communication, geographic targeting, and escalation. Pricing is available on request, with a demo offered.
Who it suits
AlertFind is intended for organizations such as businesses, healthcare facilities, schools, nonprofits, hospitals, churches, and member organizations. It may suit teams that need several notification channels and two-way responses.
Plans and prices
AlertFind
Pricing provided on request; demo offered
Read 7 Oct 2026 · alertfind.com
On the record
- Alert channels
- It sends notifications through email, text, voice calls, fax, mobile app push notifications and pagers.alertfind.com · read 7 Oct 2026
- Availability
- The company states that its 99.5% uptime is SLA-guaranteed and that it uses redundant data centers.alertfind.com · read 7 Oct 2026
- Contact management
- SmartContact uses artificial intelligence, machine learning and data science to update employee contact records and mobile numbers in real time.alertfind.com · read 7 Oct 2026
- Escalation
- IT incident alerts can automatically escalate across designated channels until someone acknowledges them.alertfind.com · read 7 Oct 2026
- Geofencing
- Administrators can outline locations on a map and target alerts to people in selected areas.alertfind.com · read 7 Oct 2026
- Integrations
- AlertFind advertises more than 200 API connectors and names Workday, PeopleSoft, SAP, Active Directory, Remedy, ServiceNow, Zendesk and Freshdesk among supported systems.alertfind.com · read 7 Oct 2026
- Intended users
- The company describes the emergency notification system as suitable for organizations including businesses, healthcare facilities, schools, nonprofits, hospitals, churches and member organizations.alertfind.com · read 7 Oct 2026
- Notification scale
- The FAQ states that AlertFind can reach more than 100,000 users in one communication.alertfind.com · read 7 Oct 2026
- Purpose
- AlertFind is a crisis communications and mass notification system for reaching employees during emergencies, outages and other incidents.alertfind.com · read 7 Oct 2026
- Security
- AlertFind states that it is SOC 1 and SOC 2 certified and GDPR compliant.alertfind.com · read 7 Oct 2026
- Support
- AlertFind says its Solution Experts are available 24/7 and that customers receive onboarding, technical training and orientation.alertfind.com · read 7 Oct 2026
- Two-way communication
- Recipients can send messages, respond to surveys, provide read receipts and request help.alertfind.com · read 7 Oct 2026
