NetSupport Notify

Plans and prices

Every plan, in full

On the record

Acknowledgements

The system records delivery and receipt centrally and shows real-time acknowledgement status and searchable history.netsupportnotify.com · read 15 Oct 2026

Company

LinkedIn lists NetSupport as a privately held UK software company founded in 1989 with 51–200 employees and headquarters in Market Deeping, Lincolnshire.linkedin.com · read 15 Oct 2026

Custom branding

Administrators can set fonts, colours, logos, notification sizes, screen positions, sounds and custom notification icons.netsupportnotify.com · read 15 Oct 2026

Customer deployment

A January 2024 NetSupport case study says Intercommunal Hospital Centre of Aix-Pertuis installed Notify on 2,200 workstations.netsupportsoftware.com · read 15 Oct 2026

Customization

Notifications can include an organisation’s branding, logo, selected fonts, colours, and sounds.netsupportnotify.com · read 7 Oct 2026

Data retention

The GDPR document says message and acknowledgement history is stored on-premises in gateway.db, retained 30 days by default and configurable.resources.netsupportsoftware.com · read 15 Oct 2026

Deployment

A Deploy utility can remotely install, configure or uninstall agents, while ADMX templates support Group Policy and Intune deployment.kb.netsupportsoftware.com · read 15 Oct 2026

Documentation

The vendor provides manuals, installation guides, videos, brochures, whitepapers, a Learning Hub and a searchable knowledge base.netsupportnotify.com · read 15 Oct 2026

Emergency alerts

The product includes preconfigured emergency messages, audible alerts and a three-key emergency hotkey safeguard.netsupportnotify.com · read 15 Oct 2026

Forced visibility

Notifications take screen focus, including on locked screens, and are designed not to be skipped, ignored or deferred.netsupportnotify.com · read 15 Oct 2026

Gateway architecture

A Windows Notification Server gateway manages agents, supports multiple failover gateways and allows unlimited gateways within the standard licence.netsupportnotify.com · read 15 Oct 2026

Integrations

Official integration points include Active Directory, a browser notification component, a supplied COM object and a teamSOS incident workflow.netsupportnotify.com · read 15 Oct 2026

Intended users

The product is presented for organisations and schools sending routine communications as well as critical and emergency alerts.netsupportnotify.com · read 7 Oct 2026

Legal registration

Companies House records NETSUPPORT LTD, company 02386638, as an active private company incorporated 18 May 1989 for software development.find-and-update.company-information.service.gov.uk · read 15 Oct 2026

Licence

The EULA describes a proprietary, non-exclusive, non-transferable licence and prohibits modification, disassembly and reverse engineering without permission.resources.netsupportsoftware.com · read 15 Oct 2026

Limit: deployment

Reviewers report that the deployment facility can fail or be difficult to manage, leading them to use GPO or MSI methods instead.capterra.com · read 15 Oct 2026

Limit: iOS app age

Apple reviewers report broken dark mode, outdated screen-size support, few recent features and difficulty locating password or port settings.apps.apple.com · read 15 Oct 2026

Limit: message handling

Capterra feedback mentions configuration tracking problems, client flakiness, message truncation and unsigned DLL warnings from McAfee.capterra.com · read 15 Oct 2026

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