AirHost
Singapore
What it is
AirHost provides cloud-based hospitality management software for hotels, hostels, and vacation rentals. Its HMS combines a channel manager, property management system, booking engine, payment solution, and IoT smart lock integration. The channel manager connects with more than ten major domestic online travel agencies, including Airbnb, Agoda, Booking.com, Vrbo, Expedia, Rakuten Travel, and Jalan. Guests can complete pre-check-in online, then check in by QR code or tablet; their room number and PIN are sent afterward. AirHost also lists direct booking, automated messaging, dynamic pricing, cleaning management, and payment processing. Its partner categories include OTA, kiosk, IoT lock, payment, revenue management, booking engine, channel manager, and property management systems, with Stripe and PriceLabs among the named partners. Stripe integration supports card authorization at booking, scheduled payment execution, invalid-card notifications, and automated cancellation handling. Setup takes about two weeks, while OTA connections and automated messages take one day to one week depending on facility count. AirHost is paid, with pricing on request, and does not offer a free trial. Rates cannot be set and synchronized per person.
For and against
For
- Combines channel management, PMS, booking, payments, and smart locks
- Connects with more than ten domestic OTAs
- Guests can check in by QR code or tablet
- Stripe integration supports scheduled payments and cancellation handling
Against
- No free trial is offered
- Channel manager and PMS are not standalone services
- Rates cannot be set and synchronized per person
- On-site training is limited to Singapore clients
The verdict
AirHost combines property and channel management with guest check-in and payment functions. Consider the bundled channel manager and PMS, the per-person rate limitation, and the absence of a free trial when assessing fit.
Who it suits
AirHost suits hotels, hostels, and vacation rental operators seeking a combined property, channel, booking, and guest check-in system. Its online check-in and payment features may be relevant to properties using QR codes, tablets, or Stripe.
Plans and prices
AirHost ONE (Guest Experience) Lite
Contactless check-in and upselling; quote required
Read 11 Oct 2026 · airhost.sg
AirHost ONE (Guest Experience) Premium
Contactless check-in and upselling; quote required
Read 11 Oct 2026 · airhost.sg
AirHost ONE (Guest Experience) Pro
Contactless check-in and upselling; quote required
Read 11 Oct 2026 · airhost.sg
AirHost ONE (HMS) Lite
Channel Manager and PMS; quote required
Read 11 Oct 2026 · airhost.sg
AirHost ONE (HMS) Premium
Channel Manager and PMS; quote required
Read 11 Oct 2026 · airhost.sg
AirHost ONE (HMS) Pro
Channel Manager and PMS; quote required
Read 11 Oct 2026 · airhost.sg
On the record
- Channel manager
- AirHost connects with more than ten major domestic OTAs, including Airbnb, Agoda, Booking.com, Vrbo, Expedia, Rakuten Travel, and Jalan.airhost.sg · read 11 Oct 2026
- Company
- AirHost Pte Ltd lists its registered office at 77 High Street, #08-04 High Street Plaza, Singapore 179433; the about page says the property management company was established in 2015.airhost.sg · read 11 Oct 2026
- Guest check-in
- Guests can complete an online pre-check-in and then check in by QR code or tablet, after which their room number and PIN are sent to them.airhost.sg · read 11 Oct 2026
- HMS features
- AirHost HMS combines a channel manager, property management system, booking engine, payment solution, and IoT smart lock integration.airhost.sg · read 11 Oct 2026
- Integrations
- The integrated partners page lists OTA, kiosk, IoT lock, channel manager, payment, revenue management, booking engine, and property management system partners, including Stripe and PriceLabs.airhost.sg · read 11 Oct 2026
- Notable limit
- The FAQ says rates cannot be set and synchronized per person.airhost.sg · read 11 Oct 2026
- Payments
- AirHost says its Stripe integration supports card authorization at booking, scheduled payment execution, invalid-card notifications, and automated cancellation handling.airhost.sg · read 11 Oct 2026
- PMS limitation
- The channel manager and PMS are offered as an all-in-one service rather than as a standalone channel manager.airhost.sg · read 11 Oct 2026
- Product
- AirHost provides cloud-based hospitality management solutions for hotels, hostels, and vacation rentals.airhost.sg · read 11 Oct 2026
- Security
- AirHost's privacy policy says information is hosted by providers in Japan and protected with TLS/SSL encryption and need-to-know access restrictions.airhost.sg · read 11 Oct 2026
- Setup
- The FAQ says the setup process takes about two weeks, with OTA connections and automated messages taking one day to one week depending on the number of facilities.airhost.sg · read 11 Oct 2026
- Support
- The pricing page includes up to two one-hour initial setup sessions; online and on-site training are available upon request, with on-site training limited to Singapore clients.airhost.sg · read 11 Oct 2026
- Trial
- AirHost states that it does not offer a free trial.airhost.sg · read 11 Oct 2026
