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Agoserve
Paris, France
What it is
Agoserve is an operations platform for home appliance repair professionals working in the field, workshop, or store. It manages repair files from the initial request through invoicing, including tracking, customer notifications, and progress updates. Teams can schedule interventions centrally and assign technicians based on availability and skills. The platform automates warranty repair handling and generates and transmits standardized ISG reports. Users can reserve parts against repair files and track stock availability, allocations, shortages, and replacements. Agoserve receives work orders from integrated Agoraplus partners, and its maker says it works with more than 125 appliance brands, distributors, and contractors. Technicians can update activity in real time during customer visits using the mobile version. Agoserve is available on Android, iOS, Linux, macOS, web, and Windows; an account is required for V3. Subscriptions include Agoraplus access and are based on active users. Listed monthly tiers are 170 € HT for one license, 120 € HT for two, 80 € HT for three to five, and 60 € HT for six to ten; more than ten licenses are quoted.
For and against
For
- Repair files run through invoicing
- Technicians assigned by skills and availability
- Tracks parts availability and shortages
- Mobile updates during customer visits
- Available across six listed platforms
Against
- No free plan
- An account is required for V3
- More than ten licenses require a quote
The verdict
Agoserve brings repair tracking, scheduling, warranty handling, and parts inventory into one platform. The listed monthly price depends on the number of licenses, with larger tiers quoted.
Who it suits
Agoserve suits home appliance repair businesses that coordinate field technicians, workshop work, parts, and warranty repairs. The maker presents tiers for small businesses and custom quotes for medium and large businesses.
Plans and prices
Agoserve — 6 to 10 licenses
6 to 10 licenses
Read 4 Oct 2026 · agoserve.com
Agoserve — 3 to 5 licenses
3 to 5 licenses
Read 4 Oct 2026 · agoserve.com
Agoserve — 2 licenses
2 licenses
Read 4 Oct 2026 · agoserve.com
Agoserve — 1 license
1 license
Read 4 Oct 2026 · agoserve.com
Agoserve — more than 10 licenses
More than 10 licenses
Read 4 Oct 2026 · agoserve.com
On the record
- Access controls
- The maker says data access is limited to the account owner or, with prior consent, its technical support team.agoserve.com · read 4 Oct 2026
- Account requirement
- An account is required to use Agoserve V3, and prospective users without one are directed to contact the company.agoserve.com · read 4 Oct 2026
- Connected network
- The maker says Agoserve works with more than 125 appliance brands, distributors, and contractors.agoserve.com · read 4 Oct 2026
- Installation and updates
- Agoserve updates automatically, preserves account settings through updates, and is centrally managed.agoserve.com · read 4 Oct 2026
- Integrations
- Agoserve receives work orders from integrated Agoraplus partners, including manufacturers, resellers, and insurers.agoserve.com · read 4 Oct 2026
- Intended customers
- The maker presents tiers for small appliance repair businesses and for medium and large businesses, with the latter receiving custom quotes.agoserve.com · read 4 Oct 2026
- Mobile access
- The maker says its mobile version lets technicians update their activity in real time during customer visits.agoserve.com · read 4 Oct 2026
- Parts
- Users can reserve parts from repair files and track stock availability, allocations, shortages, and replacements.agoserve.com · read 4 Oct 2026
- Purpose
- Agoserve is an all-in-one platform for home appliance repair professionals to manage operations on the road, in the workshop, and in the store.agoserve.com · read 4 Oct 2026
- Repair management
- It manages repair files from initial request through invoicing, including tracking, customer notifications, and progress updates.agoserve.com · read 4 Oct 2026
- Security
- The maker says data is hosted in a protected data center in France, backed up daily, and handled in compliance with GDPR.agoserve.com · read 4 Oct 2026
- Subscription and costs
- The maker says the monthly subscription includes Agoraplus access and that users pay according to the number of active users.agoserve.com · read 4 Oct 2026
- Support
- The maker offers free access to online assistance and documentation and says its customer service team answers questions during product demonstrations.agoserve.com · read 4 Oct 2026
- Warranty
- It automates warranty repair handling and generates and transmits standardized ISG reports.agoserve.com · read 4 Oct 2026
- Work orders
- It supports centralized intervention scheduling and technician assignment based on availability and skills.agoserve.com · read 4 Oct 2026
