- Home
- Agentforce IT Service
- Pricing
Agentforce IT Service pricing
6 plans on the record
Every plan
AI Agent for Employees
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
50+ pre-built service catalog items
Read 20 Sep 2026 · salesforce.com
IT Service Desk - Enterprise Edition
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
End-to-end incident, problem, and change management · Unified request and knowledge management · CMDB, Discovery, and Service Graph for end-user devices
Read 20 Sep 2026 · salesforce.com
IT Service Desk - Unlimited Edition
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
Generative AI capabilities · Automated incident creation from email and chat · AI-generated problem and knowledge articles · Predictive SLA breach, major incident, and change risk scores · Advanced Tableau dashboards
Read 20 Sep 2026 · salesforce.com
Add-On: Agentforce for Service
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
20+ agent actions
Read 20 Sep 2026 · salesforce.com
CMDB Enterprise
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
100 configuration items
Read 20 Sep 2026 · salesforce.com
Hardware Asset Management
Pricing is calculated at a monthly rate; typically provisioned as an annual commitment.
100 assets
Read 20 Sep 2026 · salesforce.com