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- AfterShip Returns
On the recordRead 8 Oct 202614 facts
AfterShip Returns
Plans and prices
Essentials
$16a month
Growing stores · <100 returns per month · Up to 3 carrier accounts
Read 8 Oct 2026 · aftership.com
Premium
$99a month
Established brands · 100–400 returns per month · Up to 5 carrier accounts
Read 8 Oct 2026 · aftership.com
Enterprise
Priced on request
Global brands · 400+ returns per month
Read 8 Oct 2026 · aftership.com
On the record
- API
- Returns API and webhooks support integrations with order, transport, and warehouse management systems.aftership.com · read 8 Oct 2026
- Customer experience
- Merchants can provide a branded returns page, multilingual status notifications, and gift-return requests.aftership.com · read 8 Oct 2026
- Exchanges
- It supports refunds, exchanges, store-credit incentives, and partial returns from bundled purchases.aftership.com · read 8 Oct 2026
- Fraud prevention
- Automated workflows can flag returns fraud using shopper return frequency and package-weight discrepancies.aftership.com · read 8 Oct 2026
- Free trial
- The Shopify App Store listing states that Essentials and Premium include a 7-day free trial.apps.shopify.com · read 8 Oct 2026
- Hosting and monitoring
- AfterShip says its services are hosted on Google Cloud Platform and Amazon Web Services in the United States, with 24/7 security monitoring and incident response.aftership.com · read 8 Oct 2026
- Integrations
- The product page names Shopify, BigCommerce, WooCommerce, Gorgias, Klaviyo, ShipBob, and ShipHero among its integrations.aftership.com · read 8 Oct 2026
- Intended customers
- The listed plans are aimed at growing stores with fewer than 100 monthly returns, established brands with 100–400, and global brands with 400 or more.aftership.com · read 8 Oct 2026
- Labels and tracking
- The product generates return labels and tracks return shipments in its portal; the page says it supports 72 carriers for label generation.aftership.com · read 8 Oct 2026
- Purpose
- AfterShip Returns automates returns and exchanges to reduce returns-related costs and retain revenue.aftership.com · read 8 Oct 2026
- Returns automation
- Policy rules can control eligibility, return windows, reasons, shipment methods, approvals, and routing.aftership.com · read 8 Oct 2026
- Security
- AfterShip says its security and privacy controls are verified in a SOC 2 Type II report.aftership.com · read 8 Oct 2026
- Support
- The Enterprise plan includes dedicated onboarding and a Customer Success Manager, plus contractual uptime and response-time SLAs.aftership.com · read 8 Oct 2026
