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Accruent EAM
Austin, Texas, United States
What it is
Accruent EAM software is designed to manage the lifecycle of physical assets such as equipment, facilities and infrastructure. Its Maintenance Connection product supports work orders, preventive maintenance scheduling, asset tracking and parts inventory. The mobile CMMS app supports offline use and barcode and QR code scanning. Maintenance Connection can connect with ArcGIS, ERP, SCADA, HR, EDMS and IoT systems through an integration hub or open API; its REST-based Web API retrieves and updates data such as work orders and parts. Buyers can choose SaaS or on-premises deployment. Accruent offers a free trial with access to a full working version, but does not state its duration. Professional pricing starts at $110/user/mo, with a minimum of three users and a one-year minimum contract; displayed estimates vary with configuration. Enterprise pricing requires a custom quote. The product page names maintenance, inventory, plant, executive and facility managers among its intended users. Accruent also lists support, training, professional services and managed services.
For and against
For
- Tracks assets and parts inventory.
- Schedules preventive maintenance and manages work orders.
- Mobile app supports offline use and barcode scanning.
- Offers SaaS and on-premises deployment.
- Free trial includes a full working version.
Against
- Professional pricing requires at least three users.
- Professional contracts have a one-year minimum.
- Displayed prices are estimates that vary by configuration.
- Enterprise pricing requires a custom quote.
The verdict
Maintenance Connection combines asset and inventory records with work-order and preventive-maintenance functions, plus mobile access and system integrations. Buyers should account for the stated user and contract minimums and request a configuration-specific quote.
Who it suits
Accruent EAM is aimed at maintenance teams, inventory managers, plant managers, executives and facility managers responsible for physical assets. It may suit organizations that need SaaS or on-premises deployment and integrations with other operational systems.
Plans and prices
Maintenance Connection Mobile Add-on (monthly)
requires Professional or Enterprise license · minimum 1-year contract
Read 19 Oct 2026 · accruent.com
Maintenance Connection Professional (monthly)
3+ users · minimum 1-year contract · named-user pricing
Read 19 Oct 2026 · accruent.com
Maintenance Connection Mobile Add-on (yearly)
requires Professional or Enterprise license
Read 19 Oct 2026 · accruent.com
Maintenance Connection Professional (yearly)
3+ users · named-user pricing
Read 19 Oct 2026 · accruent.com
Maintenance Connection — For Professionals (monthly)
Named user pricing · 3+ users · minimum 1-year contract · estimate varies by configuration
Read 29 Sep 2026 · accruent.com
Maintenance Connection — For Professionals (yearly)
Named user pricing · 3+ users · estimate varies by configuration
Read 29 Sep 2026 · accruent.com
Maintenance Connection Enterprise
5+ users · minimum 1-year contract · multi-site capabilities
Read 19 Oct 2026 · accruent.com
Maintenance Connection — For Enterprise
5+ users · minimum 1-year contract · custom quote
Read 29 Sep 2026 · accruent.com
On the record
- API
- EMS Platform Services exposes REST APIs for custom and partner applications, with public status, health and client-authentication endpoints.help.accruent.com · read 19 Oct 2026
- API authentication
- Authenticated API calls use registered integration clients, generated client credentials, JWT tokens and the x-ems-api-token header.help.accruent.com · read 19 Oct 2026
- API documentation
- API documentation is delivered through a tenant-specific Swagger URL and uses RFC3339 UTC timestamps plus standard HTTP verbs.help.accruent.com · read 19 Oct 2026
- Apple App Store app
- Direct Spaces is free, but Apple reports insufficient ratings to show an overview; it requires iOS/iPadOS 16.6 or later.apps.apple.com · read 19 Oct 2026
- Asset and inventory management
- Maintenance Connection includes asset tracking and parts inventory capabilities.accruent.com · read 29 Sep 2026
- Asset data
- The product centralizes asset records and maintenance history for organization-wide visibility.accruent.com · read 19 Oct 2026
- Automated notifications
- Rules can trigger notifications and monitoring actions using asset health, criticality and work-order priority.accruent.com · read 19 Oct 2026
- Company size
- LinkedIn lists Accruent as a public software company with 1,001–5,000 employees and headquarters in Austin, Texas.linkedin.com · read 19 Oct 2026
- Compliance claims
- The security FAQ states role-based access, MFA, audit logs and alignment with GDPR, SOC 2, CCPA and HIPAA requirements.accruent.com · read 19 Oct 2026
- Compliance controls
- MC Compliance provides electronic signatures, audit trails and procedure version control.help.accruent.com · read 19 Oct 2026
- Customers and reach
- Fortive says Accruent serves more than 5,000 customers in 150 countries.fortive.com · read 19 Oct 2026
- Deployment
- Maintenance Connection is sold for cloud and on-premise deployment, and Accruent also offers perpetual licenses.accruent.com · read 19 Oct 2026
- Enterprise scope
- Accruent lists purchasing, document management, labor, service, accounting, supply-chain and multisite functions as EAM capabilities.accruent.com · read 19 Oct 2026
- ERP integrations
- Maintenance Connection lists integrations with Aptean, Infor XA, Microsoft Dynamics, Oracle, SAP and Sage ERP systems.help.accruent.com · read 19 Oct 2026
- Founded and ownership
- Accruent was founded in 1995 and Fortive acquired it from Genstar Capital in 2018 for approximately $2.0 billion.prnewswire.com · read 19 Oct 2026
- Free trial
- Accruent advertises a free trial that provides a full working version of Maintenance Connection, without publishing a trial length.accruent.com · read 19 Oct 2026
- Google Play app
- MC Kinetic has 1K+ downloads; Google Play does not display a numeric star rating on the opened listing.play.google.com · read 19 Oct 2026
- Integration hub
- The product page says integrations are available for ArcGIS/Esri, ERP, SCADA, HR, EDMS and IoT through an integration hub or open API.accruent.com · read 19 Oct 2026
