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163 Mail

Plans and prices

Free personal email

Free

5G maximum storage for ordinary users

Basic email membership

Priced on request

50G storage; membership features and benefits vary by version

Super membership

Priced on request

Unlimited storage

Every plan, in full

On the record

Attachments
The help center has dedicated guidance for attachments and large attachments, including size limits, storage periods, and downloading.help.mail.126.com · read 12 Oct 2026
Confidential mode
Webmail Confidential Mode supports email encryption and access controls, including configurable reading time and watermark settings; the FAQ says each user gets one free trial use.help.mail.126.com · read 12 Oct 2026
Mail organization
Mailbox settings include incoming-mail rules, contacts and mailing lists, signatures, blacklists and whitelists, and automatic replies or forwarding.help.mail.126.com · read 12 Oct 2026
Maker
网易公司 (NetEase, Inc.) holds the copyright shown on the official help pages, which state © 1997 onward.help.mail.126.com · read 12 Oct 2026
Membership pricing
The maker directs users to its membership benefits page and gives a presales hotline for current prices and offers; the opened FAQ does not state numeric prices.help.mail.126.com · read 12 Oct 2026
Mobile clients
The official help center has separate support sections for Android and Apple email clients.help.mail.126.com · read 12 Oct 2026
Platform access
web_mobile_desktophelp.vip.188.com · read 19 Sep 2026
Safe browsing
Safe Browsing opens third-party links in an isolated virtual environment and can show a website risk level and its IP address and location; the FAQ says use requires paid usage or a membership allowance.help.mail.126.com · read 12 Oct 2026
Security verification
The help center provides account-security and verification guidance and lists device authorization verification as a supported setting.help.mail.126.com · read 12 Oct 2026
Service
163 Mail is a personal email service with a web mailbox and account help covering registration, sending and receiving mail, settings, and account security.help.mail.126.com · read 12 Oct 2026
Spam and phishing
The maker's help center includes guidance for identifying phishing or scam email and handling spam messages.help.mail.126.com · read 12 Oct 2026
Storage
The help center states ordinary personal accounts have a 5G storage limit, while membership provides 50G or unlimited storage depending on tier.help.mail.126.com · read 12 Oct 2026
Support
The FAQ offers a route to one-to-one human assistance and the membership presales hotline 400-9266-163, available on weekdays from 9:00 to 18:00.help.mail.126.com · read 12 Oct 2026

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