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Ranked on the record · 11 apps

Best Customer Service Remote Support Software 2026

Customer service remote support software is built for teams that help customers from a distance. This list helps buyers compare tools before choosing a fit for their support setup.

The finder puts newer releases before older ones, using figures makers publish and no score. Compare platform coverage, free access and the maker details shown for a tool.

01

Getscreen.me

by Getscreen.me

It suits teams that need browser-based remote access for administration or support, including access to Android devices.

Free plan Free trial AndroidWebWindowsMacLinuxBrowser extension+2
02

DeskIn

DeskIn suits individuals who want remote access across supported devices, as well as organizations managing devices through enterprise administration tools.

AndroidiPhone & iPadWindows+2
Record6.1 Visit
03

Splashtop

Splashtop may suit people who need remote access across computers and mobile devices, as well as teams managing users or supporting others.

AndroidiPhone & iPadWindows+3
Record6.1 Visit
05

RustDesk

RustDesk may suit individuals or teams seeking remote access across desktop, mobile, and web platforms.

AndroidiPhone & iPadWeb+3
Record5.6 Visit
6
BeyondTrust Remote Support

BeyondTrust Remote Support suits enterprise service desks and organizations supporting users, servers, workstations, network devices, kiosks, and unattended systems.

AndroidiPhone & iPadWeb+5 — Record5.0 Visit
7 AndroidiPhone & iPadWindows+2 $16.90 a month, billed yearly Record4.8 Visit
8 AndroidiPhone & iPadWeb+3 Free plan Record4.7 Visit
9 AndroidiPhone & iPadWeb+3 $972 a year Record4.4 Visit
10 — Record2.1 Visit
11 — Record2.1 Visit

Before you choose

Match the platforms you support

Check whether a tool runs on Linux, Windows, macOS, Android, iOS or the web. Choose coverage that fits the devices your support operation handles.

Check free plans and trials

A free plan or free trial can let you review a tool before committing. ConnectWise ScreenConnect and FixMe.IT are marked as having no free plan.

Read the pricing model

DeskIn uses a freemium pricing model. Compare that model with the free-plan and free-trial options shown for other software before you decide.

Review the maker

Maker location and founding year provide basic company context. Listed makers include AnyDesk in Stuttgart, BeyondTrust Remote Support in Atlanta and Splashtop in Cupertino.

Questions

Which platforms can these tools run on?
The listed platforms are Linux, Windows, macOS, Android, iOS and the web. Support varies by tool.
Can I find a free plan?
A free plan is offered by software in this category. ConnectWise ScreenConnect and FixMe.IT are marked as having no free plan.
Are free trials available?
A free trial is offered by software in this category. Check the individual listing for its current access terms.
What does freemium mean here?
DeskIn is marked with a freemium pricing model, which combines free access with paid options.
Where are the makers based?
Listed headquarters include Stuttgart, Atlanta, Austin, Limassol, Ljubljana, Singapore, Cupertino and Göppingen.