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Pricing · 2026
Zoom AI Expert Assist pricing
3 plans on the record
Every plan
Essentials Contact Center
Priced on request
Inbound omnichannel contact center · Voice, video, chat, and SMS inbound channels · AI features
Read 20 Sep 2026 · zoom.com
Premium Contact Center
Priced on request
Inbound and outbound omnichannel contact center · Email and social channels · Outbound dialers · Cobrowse
Read 20 Sep 2026 · zoom.com
Elite Contact Center
Priced on request
Omnichannel contact center · AI Expert Assist · Advanced Quality Management · Workforce Management
Read 20 Sep 2026 · zoom.com