ZiaPilot
What it is
ZiaPilot is a web service for restaurant customer conversations, catering leads, orders, menus, and reviews. It answers customers through website chat and WhatsApp, supports WhatsApp ordering, captures catering inquiries and orders, synchronizes menu and pricing data, and drafts review replies. Additional tools include menu automation, growth analytics, local SEO pages, and staff and marketing features. Teams can review conversations and approve AI-written review responses before publishing. Menu information can sync with Google Sheets, while listed review channels include Google, Yelp, DoorDash, and Uber Eats. The Free plan provides 100 AI customer replies monthly, capped at 10 per day, plus unlimited catering inquiries and lead capture. Growth costs $29 per month and adds 2,000 replies, WhatsApp AI ordering, review replies, and priority support. Pro costs $49 per month and adds multiple locations, team permissions, advanced analytics, and onboarding. A one-time, no-card 7-day Pro trial continues on Free unless a paid plan is chosen.
For and against
For
- Handles website chat and WhatsApp ordering
- Captures unlimited catering inquiries on Free
- Syncs menus through Google Sheets
- Supports review approval before publishing
- Offers multi-location tools on Pro
Against
- Free replies are capped at 100 monthly
- Free replies are limited to 10 daily
- Growth costs $29 per month
- Channel availability varies by plan and account
The verdict
ZiaPilot brings restaurant messaging, catering capture, ordering, menu updates, and review assistance into one web service. Its Free, Growth, and Pro plans differ mainly by reply volume and operational scope.
Who it suits
ZiaPilot is built for independent restaurants, catering teams, cloud kitchens, and multi-location brands. It suits teams handling customer replies, orders, menus, and review workflows.
Plans and prices
Free
100 AI customer replies/month (up to 10/day) · unlimited catering inquiries and lead capture
Read 9 Oct 2026 · ziapilot.com
Growth
2,000 AI customer replies/month · WhatsApp AI chatbot and ordering · review replies · priority support
Read 9 Oct 2026 · ziapilot.com
Pro
Multiple restaurant locations · team roles and permissions · advanced analytics · dedicated onboarding
Read 9 Oct 2026 · ziapilot.com
On the record
- Audience
- ZiaPilot says it is built for independent restaurants, catering teams, cloud kitchens, and multi-location brands.ziapilot.com · read 9 Oct 2026
- Data isolation
- The maker says each restaurant workspace has its own scoped data boundary to prevent access to another account’s conversations, customers, or settings.ziapilot.com · read 9 Oct 2026
- Features
- The product includes website chat, WhatsApp ordering, catering order management, menu automation, review replies, growth analytics, local SEO pages, and staff and marketing tools.ziapilot.com · read 9 Oct 2026
- Integrations
- The site lists Google Sheets menu sync and review channels including Google, Yelp, DoorDash, and Uber Eats.ziapilot.com · read 9 Oct 2026
- Payments
- Payments are handled by Stripe, which the security page identifies as a PCI-DSS Level 1 provider; ZiaPilot says it does not store full card numbers on its servers.ziapilot.com · read 9 Oct 2026
- Plan limits
- The site says channel availability and AI reply allowances vary by plan and account setup.ziapilot.com · read 9 Oct 2026
- Privacy
- ZiaPilot says it does not sell customer data or use conversation content to train third-party foundation models.ziapilot.com · read 9 Oct 2026
- Product
- ZiaPilot answers restaurant customers on website chat and WhatsApp, captures catering leads and orders, syncs menu and pricing data, and drafts review replies.ziapilot.com · read 9 Oct 2026
- Review approval
- Teams can review conversations and approve AI-drafted review replies before publishing.ziapilot.com · read 9 Oct 2026
- Security
- The security page says traffic is encrypted in transit with TLS and integration credentials are encrypted at rest.ziapilot.com · read 9 Oct 2026
- Support
- The contact page says the team typically replies within one business day and existing customers can contact support from inside the dashboard.ziapilot.com · read 9 Oct 2026
- Trial
- Customers can start a one-time 7-day Pro trial from the dashboard without a card and continue on Free afterward unless they choose a paid plan.ziapilot.com · read 9 Oct 2026
