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Pricing · 2026

Zendesk Explore pricing

4 plans on the record

Every plan

Support Team (includes Explore Lite)

$19 a month, billed yearly

paid yearly

Prebuilt analytics dashboards · Email and ticketing system · Ticket routing · Automations and triggers

Suite Team (includes Explore Lite)

$55 a month, billed yearly

paid yearly

Prebuilt analytics dashboards · AI Agents · Knowledge Base · Messaging and live chat · Telephony

Suite Professional (includes Explore Professional)

$115 a month, billed yearly

paid yearly

Quick Reports · Advanced reporting and analytics · Skills-based routing · IVR phone tree

Suite Enterprise + Copilot (includes Explore Enterprise)

Priced on request

Advanced security and governance · Approval workflows · Sandbox environment · Custom agent roles