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Pricing · 2026
Zendesk AI Agents pricing
5 plans on the record
Every plan
Support Team
$228 a year
$228.00 per agent per year (= $19.00 per agent/month, billed annually)
Email and ticketing system · Ticket routing · Automations and triggers
Read 5 Oct 2026 · zendesk.com
Suite Team
$55 a year
paid yearly
AI Agents · Messaging and live chat · Telephony
Read 23 Sep 2026 · zendesk.com
Suite Team
$55 a month, billed yearly
paid yearly
AI Agents · Messaging and live chat · Telephony
Read 23 Sep 2026 · zendesk.com
Suite Professional
$115 a year
paid yearly
Skills-based routing · IVR phone tree · Admin Copilot
Read 23 Sep 2026 · zendesk.com
Suite Professional
$115 a month, billed yearly
paid yearly
Skills-based routing · IVR phone tree · Admin Copilot
Read 23 Sep 2026 · zendesk.com