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On the recordRead 30 Sep 202613 facts
WordPress VIP
Plans and prices
Enhanced
Priced on request
Urgent response SLA 30 minutes · non-urgent response SLA 12 hours · 99.99% uptime SLA · up to 100 network sites
Read 30 Sep 2026 · wpvip.com
Signature
Priced on request
Urgent response SLA 15 minutes · non-urgent response SLA 4 hours · 99.99% uptime SLA · up to 1,000 network sites
Read 30 Sep 2026 · wpvip.com
Standard
Priced on request
Urgent response SLA 60 minutes · non-urgent response SLA 24 hours · 99.95% uptime SLA · up to 10 network sites
Read 30 Sep 2026 · wpvip.com
On the record
- Analytics
- Parse.ly content analytics is natively integrated into the dashboard and provides live audience data to content teams.wpvip.com · read 30 Sep 2026
- Architecture
- WordPress VIP supports single-stack, headless, and hybrid architectures, and can serve content through REST, GraphQL, and the Block Data API.wpvip.com · read 30 Sep 2026
- Data protection
- Each customer is isolated, each application has a dedicated database, and production databases receive encrypted hourly backups with 30-day storage.wpvip.com · read 30 Sep 2026
- Editorial tools
- It includes a block editor, real-time collaboration, publishing governance, and AI writing and optimization tools in the editor.wpvip.com · read 30 Sep 2026
- Integrations
- Vetted integrations include Google Sheets, Airtable, Shopify, APIs, and a certified Salesforce Marketing Cloud solution.wpvip.com · read 30 Sep 2026
- Intended users
- The platform is for large organizations, including media companies, global institutions, government agencies, and enterprise brands.wpvip.com · read 30 Sep 2026
- Migration
- WordPress VIP offers guided migration and onboarding, and its FAQ says most migrations take 4 to 12 weeks from kickoff to go-live.wpvip.com · read 30 Sep 2026
- Pricing terms
- Pricing is custom with no fixed public price list, and the pricing page says contracts are annual with renewal terms agreed upfront.wpvip.com · read 30 Sep 2026
- Product
- WordPress VIP is an enterprise content management platform built on open-source WordPress with managed hosting, security, scalability, and content analytics.wpvip.com · read 30 Sep 2026
- Scale
- The platform says it auto-scales across 28 global data centers and includes a 99.99% uptime SLA across plans, with tier-specific SLAs listed on the pricing page.wpvip.com · read 30 Sep 2026
- Security
- WordPress VIP states that it has FedRAMP Moderate authorization and SOC 2 Type 2 compliance, and scans plugins before deployment and continuously afterward.wpvip.com · read 30 Sep 2026
- Support
- Support response and uptime SLAs vary by plan, and the Signature tier includes technical account management and professional services.wpvip.com · read 30 Sep 2026
