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Vitals
What it is
Vitals helps people find healthcare providers and schedule appointments through its website and mobile apps. Users can search by specialty, condition, or procedure and location, and look for doctors who accept insurance including Medicare and Medicaid. The homepage lists Chat Now and Video Visit appointment options and reports more than 9 million provider reviews. Vitals says it displays moderated patient reviews submitted on vitals.com and limits users to rating a doctor once a month. Its listings cover actively licensed physicians in the United States, and the service says it does not remove or suppress listings upon request. Physicians and their staff members can claim provider profiles. Vitals gathers provider information from public and private sources, including state medical boards, federal websites, hospitals, doctors, surveys, business alliances, and third-party affiliates. Consumers can use the site to find, research, and compare healthcare providers for free. Vitals provides a support form for profile updates, billing, service upgrades, reviews, site issues, and other topics. The service is for informational use and should not be relied on for medical diagnosis or treatment.
For and against
For
- Provider searches include location and insurance.
- The homepage lists Chat Now and Video Visit options.
- Consumers can use the service for free.
- Physicians or their staff can claim profiles.
Against
- Vitals is for information, not diagnosis or treatment.
- Users can rate a doctor only once a month.
- Vitals says it does not remove or suppress listings upon request.
The verdict
Vitals offers free provider search, reviews, and appointment options for people researching care. Treat its information as a starting point, not as a substitute for medical diagnosis or treatment.
Who it suits
Vitals suits people looking to find and compare physicians by specialty, condition, procedure, location, or insurance. It can also help patients explore reviews and listed appointment options before contacting a provider.
Plans and prices
Free
Platform currently provided for free
Read 8 Oct 2026 · vitals.com
On the record
- Appointment options
- The homepage lists Chat Now and Video Visit options.vitals.com · read 8 Oct 2026
- Appointments
- The homepage describes Chat Now and Video Visit options for appointments.vitals.com · read 8 Oct 2026
- Data sources
- Vitals says its data comes from sources including state medical boards, federal websites, hospitals, doctors, surveys, business alliances, and third-party affiliates.vitals.com · read 8 Oct 2026
- Free access
- The FAQ says consumers can use the website to find, research, and compare healthcare providers for free.vitals.com · read 8 Oct 2026
- Insurance search
- The homepage says users can find doctors that take insurance, including Medicare and Medicaid.vitals.com · read 8 Oct 2026
- Medical advice
- Vitals says its website is for informational use and should not be relied on for medical diagnosis or treatment.vitals.com · read 8 Oct 2026
- Medical disclaimer
- Vitals says its website is for informational use and should not be relied on for medical diagnosis or treatment.vitals.com · read 8 Oct 2026
- Mobile availability
- Vitals’ privacy policy describes its app as accessible through tablets, cell phones, and other devices.vitals.com · read 8 Oct 2026
- Privacy and security
- Vitals says it has reasonable and appropriate data security policies and measures to protect personal information.vitals.com · read 8 Oct 2026
- Provider data
- Vitals says it gathers information from public and private sources, including state medical boards, federal websites, hospitals, doctors, surveys, business alliances, and third-party affiliates.vitals.com · read 8 Oct 2026
- Provider listings
- Vitals says it lists actively licensed physicians in the United States and does not remove or suppress listings upon request.vitals.com · read 8 Oct 2026
- Provider profile claims
- Only physicians or their staff members may claim a provider profile.go.vitals.com · read 8 Oct 2026
- Provider profiles
- Physicians or their staff members can claim a physician profile on Vitals.go.vitals.com · read 8 Oct 2026
- Provider reviews
- The homepage says Vitals has more than 9 million provider reviews.vitals.com · read 8 Oct 2026
- Provider search
- The homepage lets users search by specialty, condition, or procedure and location.vitals.com · read 8 Oct 2026
- Purpose
- Vitals helps patients find doctors and schedule appointments.vitals.com · read 8 Oct 2026
- Review limits
- Vitals limits users to rating a doctor once a month to help preserve the integrity of ratings.vitals.com · read 8 Oct 2026
- Review moderation
- Vitals says it displays moderated patient reviews submitted on vitals.com.vitals.com · read 8 Oct 2026
