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On the recordRead 9 Oct 202615 facts
Virgin Media Business SIP Trunking
Reading, England, UK
Plans and prices
SIP Trunking
Priced on request
Requires an internet or private connection with good bandwidth and speed · compatible SBC and PBX required · international calls may incur additional charges
Read 9 Oct 2026 · virginmediabusiness.co.uk
On the record
- Audience
- Virgin Media Business describes the solution as intended for businesses seeking to retain their existing on-premises phone system while managing voice calls over a data network.virginmediabusiness.co.uk · read 9 Oct 2026
- Connectivity
- The service can run over any IP network, using Virgin Media Business connectivity options or the customer's own internet service.virginmediabusiness.co.uk · read 9 Oct 2026
- Existing systems
- SIP Trunking lets businesses continue using an existing on-premises phone system while deciding when to move to cloud communications.virginmediabusiness.co.uk · read 9 Oct 2026
- International calls
- International calls are supported, but may incur additional charges.virginmediabusiness.co.uk · read 9 Oct 2026
- Number flexibility
- Customers can keep existing telephone numbers and present different numbers for outbound calls.virginmediabusiness.co.uk · read 9 Oct 2026
- Number limit
- The FAQ says customers can have as many phone numbers from as many locations as they like.virginmediabusiness.co.uk · read 9 Oct 2026
- Portal
- The SIP Trunking Portal supports call diverts, business continuity plans, statistics, and usage reports for inbound and outbound calls.virginmediabusiness.co.uk · read 9 Oct 2026
- Purpose
- Connects an existing phone system to Virgin Media Business’s network over an IP connection to pass voice calls between sites and the wider network.virginmediabusiness.co.uk · read 9 Oct 2026
- Requirements
- Use requires an internet or private connection with good bandwidth and speed, plus a compatible Session Border Controller and PBX.virginmediabusiness.co.uk · read 9 Oct 2026
- Resilience
- Geographic resilience is offered as standard; optional access resilience for multi-site users is described as ensuring service availability at 99.99%.virginmediabusiness.co.uk · read 9 Oct 2026
- Scaling
- The service can scale up or down to meet changing business needs.virginmediabusiness.co.uk · read 9 Oct 2026
- Security
- The product sheet says encryption is offered as standard and that customer premises equipment should support SIP Digest at minimum.virginmediabusiness.co.uk · read 9 Oct 2026
- Support
- The SIP Trunking page lists sales availability Monday to Friday, 9am to 5pm, excluding bank holidays, and provides a phone number to discuss a solution.virginmediabusiness.co.uk · read 9 Oct 2026
- Supported telephony features
- The product sheet lists DDI, CLI, CLIP, CLIR, and presentation numbers as supported business telephony features.virginmediabusiness.co.uk · read 9 Oct 2026