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Tricentis Testim
Austin, Texas, United States
What it is
Tricentis Testim is an AI-powered test automation platform for Salesforce, web and mobile applications. Users can record tests in a visual editor and revise the resulting steps without writing code. Smart Locators evaluate multiple element attributes and can fall back to other attributes if some change; users can also override locator settings. Tests can include reusable groups, validations, conditions, loops, data-driven inputs and custom code actions. Execution options include local runs, Testim Cloud Grid and third-party grids, with schedules, CI triggers or on-demand runs. Testim Mobile covers native, hybrid, React Native and Flutter apps, while its Virtual Mobile Grid supports iOS simulators and Android emulators. Failure analysis can draw on screenshots, console and network logs, HTML DOM data and suggestions. Integrations named by the product include Jira, Trello, GitHub, Slack, email and webhooks. Testim has a free plan allowing up to 1,000 runs per month; paid plans are priced on request, and a 14-day trial is listed.
For and against
For
- Visual editor supports test recording without code.
- Smart Locators assess multiple element attributes.
- Tests can run locally, in the cloud or on third-party grids.
- Mobile coverage includes native, hybrid, React Native and Flutter apps.
- Free plan allows up to 1,000 runs per month.
Against
- Paid plan pricing is available on request.
- First three parallel tests share a monthly 1,000-hour limit.
- Each additional licensed parallel test adds 200 monthly hours.
The verdict
Testim offers flexible authoring and execution options for web, Salesforce and mobile testing, with failure diagnostics and named integrations. Buyers should review the run-hour limits for paid Web and Salesforce use and confirm pricing with Tricentis.
Who it suits
It suits Agile teams testing customer-facing web or mobile apps and Salesforce workflows. Teams can choose among visual test authoring, multiple execution environments and mobile app coverage.
Plans and prices
Free
Up to 1,000 runs/month
Read 8 Oct 2026 · docs.tricentis.com
Paid plans
Pricing customized to mobile and web testing needs
Read 8 Oct 2026 · tricentis.com
On the record
- AI data
- Testim documentation says AI prompt data is stored and processed in the US, retained for up to 24 hours, and not used to train the model.docs.tricentis.com · read 8 Oct 2026
- Authoring
- Users can record tests in a visual editor and edit the resulting steps without writing code.docs.tricentis.com · read 8 Oct 2026
- Customization
- Tests support reusable groups, validations, conditions, loops, data-driven inputs, and custom code actions.docs.tricentis.com · read 8 Oct 2026
- Debugging
- Failure analysis can use screenshots, console logs, network logs, HTML DOM data, and failure suggestions.tricentis.com · read 8 Oct 2026
- Execution
- Tests can run locally, on Testim Cloud Grid, or on third-party grids, and can be scheduled, triggered by CI, or run on demand.docs.tricentis.com · read 8 Oct 2026
- Integrations
- The product page names Jira, Trello, GitHub, Slack, email, webhooks, and third-party Selenium-compatible grids for collaboration or execution.tricentis.com · read 8 Oct 2026
- Intended users
- Tricentis describes Testim as serving Agile teams testing customer-facing web and mobile apps, Salesforce workflows, and mobile apps.docs.tricentis.com · read 8 Oct 2026
- Mobile coverage
- Testim Mobile supports native, hybrid, React Native, and Flutter apps, and its Virtual Mobile Grid supports iOS simulators and Android emulators.tricentis.com · read 8 Oct 2026
- Paid plan limits
- For Testim Web and Salesforce, the first three parallel tests share a limit of 1,000 monthly test-run hours; each additional licensed parallel test adds 200 monthly hours.docs.tricentis.com · read 8 Oct 2026
- Purpose
- Testim is an AI-powered test automation platform for Salesforce, web, and mobile applications.tricentis.com · read 8 Oct 2026
- Security
- Tricentis says Testim is in scope for annual SOC 2 Type 2 audits and ISO/IEC 27001 and ISO 27701 certifications.tricentis.com · read 8 Oct 2026
- Smart locators
- Smart Locators assess multiple element attributes and can use other attributes when some change; locator settings can also be overridden.docs.tricentis.com · read 8 Oct 2026
- Support
- Tricentis provides a support portal, product documentation, training, and a user community.docs.tricentis.com · read 8 Oct 2026
The review
Overview
Tricentis Testim is a test automation platform for Salesforce, web, and mobile apps, aimed at Agile teams responsible for those workflows. Its visual authoring and flexible execution options suit teams that need one tool across these areas, while expanding suites need to account for monthly run-hour limits on paid Web and Salesforce use.
Key features
Testim records tests in a visual editor and lets users revise the resulting steps without code. Reusable groups, validations, conditions, loops, data-driven inputs, and custom code actions extend that low-code start to more involved test flows. This balance is useful for teams that want nonprogrammers to contribute while retaining options for custom behavior.
Smart Locators evaluate multiple element attributes and can fall back to other attributes when one changes; teams can also override locator settings. That flexibility can help tests keep working through some interface changes, with manual control when automatic matching needs adjustment.
Tests run locally, on Testim Cloud Grid, or on third-party Selenium-compatible grids. Scheduling, CI triggers, and on-demand runs accommodate different development routines. When a run fails, screenshots, console and network logs, HTML DOM data, and failure suggestions offer several ways to investigate the cause.
Testim Mobile covers native, hybrid, React Native, and Flutter apps, with a Virtual Mobile Grid for iOS simulators and Android emulators. Named integrations include Jira, Trello, GitHub, Slack, email, webhooks, and third-party Selenium-compatible grids. The combination is relevant for teams coordinating app tests across existing collaboration tools and execution environments.
Pricing
The Free plan costs nothing and includes up to 1,000 runs/month. That is a useful starting allowance for evaluation or a smaller workload, but teams with greater needs must consider paid plans, which use custom pricing based on mobile and web testing needs.
Paid Testim Web and Salesforce use has a shared limit of 1,000 monthly test-run hours for the first three parallel tests. Each additional licensed parallel test adds 200 monthly hours. Teams should compare this allowance with their expected execution volume and parallelism before committing; the free plan's run cap and paid plans' hour-based limits measure usage differently. A 14-day trial is available.
Platforms
Testim supports web and mobile testing across Android and iOS, along with API testing and browser extensions. Its deployment model is hybrid, with cloud execution and self-hosted runners. Multiple browser engines and cross-browser support make it suitable for teams that need coverage across browsers, while JavaScript is the supported language. Tricentis also says Testim is in scope for annual SOC 2 Type 2 audits and ISO/IEC 27001 and ISO 27701 certifications. AI prompt data is stored and processed in the US, retained for up to 24 hours, and not used to train the model.
Who it's for
Testim is a strong fit for Agile teams testing customer-facing web and mobile apps alongside Salesforce workflows. Teams that need visual authoring, configurable execution, and failure diagnostics across these areas can bring several testing needs into one platform. It is less compelling for buyers who need predictable published paid pricing or whose Web and Salesforce execution needs do not fit the run-hour allowance.
Pros and cons
- Pros: Visual recording with editable steps, plus reusable groups and custom code actions, supports both low-code contributions and more tailored flows.
- Pros: Local, cloud, and third-party grid execution with scheduling, CI triggers, and on-demand runs accommodates varied release routines.
- Pros: Mobile coverage spans native, hybrid, React Native, and Flutter apps, with iOS simulators and Android emulators in the Virtual Mobile Grid.
- Cons: Paid pricing is custom, so buyers cannot compare a standard published price against their budget in advance.
- Cons: Paid Web and Salesforce use is bounded by monthly run-hours, which teams must account for as they add parallel tests.
Alternatives
For a broader browser automation tools shortlist, compare Testim with tools focused on that category. Buyers centered on integration work can also browse integration testing tools; those prioritizing performance can review performance testing software.
Parasoft SOAtest is another paid option with a free plan and trial, tailored pricing, and support across mobile, API, desktop, and self-hosted platforms. Consider it when that platform mix better matches your environment.
Beeceptor is a freemium alternative with a free plan and trial; its Individual plan costs $10 a month and includes 15,000 requests/month per endpoint, up to 50 mock rules, private endpoints, and 100 CRUD objects. It may suit readers comparing a defined monthly plan and endpoint request allowance.
LocalStack offers a free Hobby plan for non-commercial use, with 30+ emulated services, one personal sandbox, and basic support. Microcks is a free, open-source, community-driven CNCF Incubating project. Pact provides free open-source tooling. Specmatic has a free Open Source plan covering API contract testing, API resilience testing, and service virtualization. These are alternatives to consider when their respective offerings match the work at hand.
Assertible has a free Personal plan for two web services, ten tests per service, and 1,000 results, plus a Standard plan at $25 a month. HyperTest offers a Starter plan at no cost for up to 50 services, unlimited test runs, and self-hosted use, with a 14-day free trial. Readers comparing those stated plan limits can assess whether either fits their requirements.
For adjacent needs, explore GUI testing software, test management software, and service virtualization software.
Verdict
Choose Tricentis Testim if your Agile team needs low-code automation across Salesforce, web, and mobile, and values flexible execution with useful failure diagnostics. Its broad authoring and mobile coverage are the main reasons to choose it; custom paid pricing and run-hour limits are the main reasons to look elsewhere when cost certainty or high-volume Web and Salesforce execution takes priority.