Tideways
Bonn, Germany
Plans and prices
Team — 5 million requests/month
5 million requests/month · 5 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 15 million requests/month
15 million requests/month · 10 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 25 million requests/month
25 million requests/month · 15 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Business — 5 million requests/month
5 million requests/month · 25 traces/minute · Up to 1500 spans/trace · 30-day lookback
Read 11 Oct 2026 · tideways.com
Team — 50 million requests/month
50 million requests/month · 20 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 100 million requests/month
100 million requests/month · 30 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 150 million requests/month
150 million requests/month · 40 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 250 million requests/month
250 million requests/month · 50 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
Team — 500 million requests/month
500 million requests/month · 60 traces/minute · Up to 500 spans/trace · 5-day lookback
Read 11 Oct 2026 · tideways.com
On the record
- Company
- Tideways describes itself as a PHP performance insights company and says it has served as a performance specialist since 2014.tideways.com · read 11 Oct 2026
- Data location
- Tideways says it stores account, monitoring, and profiling data in SysEleven data centers in Berlin, Germany.tideways.com · read 11 Oct 2026
- Error tracking
- Tideways groups errors with matching stack traces, collects stack traces and context, and lets users resolve or ignore error groups.tideways.com · read 11 Oct 2026
- Framework support
- Automatic instrumentation supports PHP frameworks including Symfony, Laravel, Shopware, Magento, WordPress, Drupal, and TYPO3.support.tideways.com · read 11 Oct 2026
- Install platforms
- The Tideways PHP extension is available for Linux and macOS; Windows and FreeBSD are not supported.support.tideways.com · read 11 Oct 2026
- Integrations
- Basic integrations include email, Slack, and Microsoft Teams; advanced integrations include PagerDuty, OpsGenie, Splunk On-Call, and Webhooks.tideways.com · read 11 Oct 2026
- Limits
- When the monthly trace-trigger quota is reached, triggering callgraph traces through the Chrome Extension, command line, or tracepoints is disabled until the month ends.tideways.com · read 11 Oct 2026
- Monitoring
- Monitoring includes per-minute response-time and request graphs, transaction and endpoint monitoring, weekly reports, history, and release comparisons.tideways.com · read 11 Oct 2026
- Product
- Tideways monitors PHP application performance in production and helps teams identify slow code, queries, external calls, errors, and exceptions.tideways.com · read 11 Oct 2026
- Profiling
- The profiler provides Timeline, Flame Graph, and Call Graph views and can be triggered on demand using the Chrome Extension.tideways.com · read 11 Oct 2026
- Security and privacy
- Tideways says data is sent using SSL encryption, follows GDPR, and applies a safe-by-default policy that avoids transmitting data that could contain website users’ personal data.tideways.com · read 11 Oct 2026
- Support
- Email support is available in English and German on weekdays during 8:00–18:00 Europe/Berlin office hours.tideways.com · read 11 Oct 2026
