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ThousandEyes DNS Monitoring
San Francisco, California, United States
What it is
ThousandEyes DNS Monitoring tracks DNS servers, resolvers, and records across customer and provider networks to identify availability, performance, and security problems. It monitors on-premises, hosted, and third-party DNS, measuring availability, resolution speed, and record mappings. Tests can discover DNS infrastructure, trace routes and paths, measure resolver responsiveness, and verify record accuracy. The service follows a record’s hierarchy from top-level domain servers to the authoritative server and checks the DNSSEC keychain from the bottom up. Users can configure and export alerts for availability, record mappings, DNSSEC, and record changes that may indicate cache poisoning. Alerts can reach email, SMS, webhooks, PagerDuty, Slack, ServiceNow, AppDynamics, Splunk, Webex, or Microsoft Teams. The Network & App Synthetics plan is an annual subscription priced according to visibility needs and test-unit usage. Pricing is on request, with no free plan. A 15-day trial includes Cloud Agents in 20+ locations and deployable Enterprise Agents.
For and against
For
- Monitors on-premises and third-party DNS
- DNS hierarchy and DNSSEC verification
- Record-change and availability alerts
- Many alert destinations
- 15-day trial with global Cloud Agents
Against
- No free plan
- Pricing requires a request
- Plan is billed annually
- Test units depend on monitoring usage
The verdict
ThousandEyes DNS Monitoring combines DNS measurement, hierarchy tracing, security checks, and broad alert routing. Its trial supports global and customer-deployed agents, while paid access is tailored to visibility requirements.
Who it suits
ThousandEyes DNS Monitoring suits organizations needing visibility across their own networks and provider networks. It is intended for teams investigating DNS performance, availability, record changes, and DNSSEC.
Plans and prices
Network & App Synthetics
Uses test units calculated from the number, type, and frequency of monitoring tests.
Read 2 Oct 2026 · thousandeyes.com
On the record
- Alerts and security
- Users can configure and export alerts for DNS availability, record mappings, and DNSSEC, including alerts on record changes to detect possible cache poisoning.thousandeyes.com · read 2 Oct 2026
- Company history
- ThousandEyes says it was founded in 2010 by Mohit Lad and Ricardo Oliveira.thousandeyes.com · read 2 Oct 2026
- Coverage
- It can monitor on-premises, hosted, or third-party DNS servers for availability, resolution speed, and record mappings.thousandeyes.com · read 2 Oct 2026
- DNS hierarchy
- It can trace a record's DNS hierarchy from top-level domain servers to the authoritative server.thousandeyes.com · read 2 Oct 2026
- DNSSEC
- The product can verify the DNSSEC keychain from the bottom up.thousandeyes.com · read 2 Oct 2026
- Integrations
- The pricing page says ThousandEyes provides a native REST API for integrating an IT ecosystem.thousandeyes.com · read 2 Oct 2026
- Intended users
- ThousandEyes says its platform provides visibility across networks, applications, and infrastructure that organizations own and those they do not own.thousandeyes.com · read 2 Oct 2026
- Purpose
- ThousandEyes monitors DNS servers, resolvers, and records across customer and provider networks to identify DNS availability, performance, and security issues.thousandeyes.com · read 2 Oct 2026
- Security and compliance
- ThousandEyes describes a Unified Security and Privacy Management Framework and states it has SOC 2 Type II and ISO/IEC 27001, 27018, and 27701 certifications or attestations.thousandeyes.com · read 2 Oct 2026
- Support
- The pricing page lists 24x7 consultative live chat and support over email, web, or phone.thousandeyes.com · read 2 Oct 2026
- Trial
- ThousandEyes offers a 15-day free trial that includes pre-provisioned Cloud Agents in 20+ global locations and Enterprise Agents deployable on customer infrastructure and cloud VPCs.thousandeyes.com · read 2 Oct 2026
- Troubleshooting
- DNS tests include auto-discovery, routing and path tracing, availability metrics, and measurements of resolver responsiveness and record accuracy.thousandeyes.com · read 2 Oct 2026
