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Talkdesk CX Cloud pricing
3 plans on the record
Every plan
Digital Essentials
Prices are based on a minimum 3 year commitment to these Editions.
Digital engagement including email, chat, SMS, and social messaging · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management
Read 23 Sep 2026 · talkdesk.com
Voice Essentials
Prices are based on a minimum 3 year commitment to these Editions.
Voice engagement · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management
Read 23 Sep 2026 · talkdesk.com
Elite
Prices are based on a minimum 3 year commitment to these Editions.
Everything in Digital and Voice Essentials · Custom reporting · Performance management · Screen recording · Workforce management · Proactive outbound engagement
Read 23 Sep 2026 · talkdesk.com