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Pricing · 2026

Talkdesk CX Cloud pricing

3 plans on the record

Every plan

Digital Essentials

$85 a month, billed yearly

Prices are based on a minimum 3 year commitment to these Editions.

Digital engagement including email, chat, SMS, and social messaging · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management

Voice Essentials

$105 a month, billed yearly

Prices are based on a minimum 3 year commitment to these Editions.

Voice engagement · Studio and routing · API access · Real-time dashboards · Business intelligence · Quality management

Elite

$165 a month, billed yearly

Prices are based on a minimum 3 year commitment to these Editions.

Everything in Digital and Voice Essentials · Custom reporting · Performance management · Screen recording · Workforce management · Proactive outbound engagement