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SynTrack
Dubai, United Arab Emirates
What it is
SynTrack is a web and Android ERP platform for distributors in the UAE and GCC, bringing sales, inventory, finance and field operations together. It handles quotations, sales orders, deliveries, purchasing, goods receipts, supplier management and landed costs. Inventory tools cover multiple warehouses, stock movements, batch and serial tracking, expiry tracking and FIFO costing. Android apps support van sales, field sales and delivery, with offline-first operation; workflows include route planning, order capture, collections, proof of delivery and returns. Finance includes general ledger, receivables, payables, bank reconciliation, multiple currencies and UAE VAT documents and returns. Reporting offers dashboards, KPIs, custom reports, forecasting, replenishment suggestions and an AI assistant for business-data questions. The vendor says integrations with accounting systems, GPS providers and other tools can be mapped during discovery. It describes role-based access and backup and recovery, and offers local Arabic and English support. Pricing depends on modules, users and branches, with an itemised proposal after a 30-minute discovery call. Typical single-branch distributors can go live in weeks; multi-branch rollouts are phased.
For and against
For
- Tracks batches, serials and expiry dates.
- Android field apps are described as offline-first.
- Includes UAE VAT documents and returns.
- Offers Arabic and English support.
- Reporting includes forecasting and replenishment suggestions.
Against
- Pricing depends on modules, users and branches.
- There is no public price list.
- Multi-branch rollouts are phased.
The verdict
SynTrack brings distribution operations, accounting functions and Android field workflows into one platform. Its scope and pricing depend on the business setup, so prospective customers should discuss requirements with the vendor.
Who it suits
SynTrack is aimed at distributors and businesses in sectors including wholesale, FMCG, food and beverage, pharmacy, logistics, manufacturing, building materials and workshops. It may suit teams needing connected stock, finance and field-sales workflows, particularly in the UAE and GCC.
On the record
- Compliance
- The vendor says UAE VAT documents and returns follow UAE requirements and that Synergia Soft is listed in ZATCA’s directory for Phase 1 e-invoice generation; it scopes Phase 2 to each business profile.synergiasoft.com · read 4 Oct 2026
- Distribution features
- Its distribution capabilities include purchasing, inventory and warehousing, sales and pricing, finance with UAE VAT, credit control, and mobile sales and delivery apps.synergiasoft.com · read 4 Oct 2026
- Field operations
- Van sales, field sales and delivery apps run on Android and are described as offline-first.synergiasoft.com · read 4 Oct 2026
- Finance and tax
- The finance suite includes general ledger, receivables, payables, bank reconciliation, multi-currency and UAE VAT documents and returns.synergiasoft.com · read 4 Oct 2026
- Finance and VAT
- Finance features include general ledger, payables and receivables, bank reconciliation, multi-currency and UAE VAT documents and returns.synergiasoft.com · read 4 Oct 2026
- Implementation
- A typical single-branch business may go live in weeks, while multi-branch operations are implemented in phases.synergiasoft.com · read 4 Oct 2026
- Integrations
- The maker says existing accounting systems, GPS providers and other tools can be integrated, with requirements mapped during discovery.synergiasoft.com · read 4 Oct 2026
- Intended users
- The vendor lists trading and wholesale, FMCG distribution, food and beverage, pharmacy distribution, logistics and freight, manufacturing, building materials and workshop businesses as suitable industries.synergiasoft.com · read 4 Oct 2026
- Inventory
- Inventory features include multiple warehouses, stock movements, batch and serial tracking, expiry tracking and FIFO costing.synergiasoft.com · read 4 Oct 2026
- Pricing
- Pricing depends on modules, users and branches; the vendor says it provides an itemised proposal after a 30-minute discovery call and has no public price list.synergiasoft.com · read 4 Oct 2026
- Product purpose
- SynTrack is an ERP platform for distributors in the UAE and GCC, combining sales, inventory, finance and field operations.synergiasoft.com · read 4 Oct 2026
- Purpose
- SynTrack is an ERP platform for distribution businesses, connecting sales, inventory, finance and field operations.synergiasoft.com · read 4 Oct 2026
- Reporting
- Reporting includes dashboards, KPIs, custom report building and exporting, forecasting, replenishment suggestions and an AI assistant that answers questions about business data.synergiasoft.com · read 4 Oct 2026
- Sales and purchasing
- It manages sales orders, quotations, deliveries, purchasing, goods receipts, supplier management and landed costs.synergiasoft.com · read 4 Oct 2026
- Sales and routes
- The platform supports route planning, van sales, presales, order capture, collections, proof of delivery and returns, including offline-first field operations.synergiasoft.com · read 4 Oct 2026
- Security
- The maker describes the platform as having role-based access and disciplined, tested backups.synergiasoft.com · read 4 Oct 2026
- Security and recovery
- The product page lists data security and roles, role-based access, and backup and recovery; the homepage describes disciplined, tested backups.synergiasoft.com · read 4 Oct 2026
- Support
- The maker offers structured local support under an agreed SLA after go-live, plus role-based training and refresher training.synergiasoft.com · read 4 Oct 2026
