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Smartphone iD
Dakar, Senegal
What it is
Smartphone iD helps users create passport and identity photos with a phone or its web tool. It supports passport, visa, green card and driver's-license photos, applying requirements from the U.S. Department of State, USCIS and other authorities for selected U.S. documents. Photos are analyzed by artificial intelligence and then reviewed by a human expert. After validation, users receive a digital photo and printable photo sheet; professional printing by post is optional. Photos that require expert review are usually approved and emailed within 30 minutes to one hour. If an authority rejects a photo, the service offers a free retake or refund when official proof of rejection is provided. The app is available on Android and iOS, as well as through a web tool. Purchases are one-time, with no subscription or recurring fees. The Digital photo with full verification plan costs $8.50, paid once, with the exact price varying by document. The ePhoto code costs €599, paid once and varies by country and procedure. Users can delete personal data from the app, permanently removing deleted photos from the databases.
For and against
For
- Available on Android, iOS and web.
- Photos receive AI analysis and human review.
- Supports several identity and travel photo types.
- Rejected photos may qualify for a free retake or refund.
- Purchases have no recurring fees.
Against
- Refunds or retakes require official proof of rejection.
- Exact digital photo price varies by document.
- The ePhoto code price varies by country and procedure.
The verdict
Smartphone iD combines photo creation with expert review and delivery of digital and printable versions. Purchases are one-time, and listed prices vary by document, country or procedure.
Who it suits
Smartphone iD may suit people who need passport, visa, green card or driver's-license photos and want to create them by phone or web. It also offers printable photo sheets and optional postal printing.
Plans and prices
Digital photo with full verification
digital photo · AI and human verification · exact price varies by document
Read 1 Oct 2026 · smartphone-id.com
ePhoto code
single-use code · valid for 6 months · price varies by country and procedure
Read 1 Oct 2026 · smartphone-id.com
On the record
- Acceptance guarantee
- If an authority rejects a photo, Smartphone iD offers a free retake or refund when official proof of rejection is provided.smartphone-id.com · read 1 Oct 2026
- AI and human review
- Photos are analysed by artificial intelligence and then reviewed by a human expert.smartphone-id.com · read 1 Oct 2026
- Company history
- The company says Smartphone iD has operated since 2017.smartphone-id.com · read 1 Oct 2026
- Delivery
- Users receive a digital photo and printable photo sheet after validation, with optional professional printing by post.smartphone-id.com · read 1 Oct 2026
- Document types
- The service supports passport, visa, green card and driver's-license photos.smartphone-id.com · read 1 Oct 2026
- Mobile platforms
- The app is available on Android and iOS phones or tablets.smartphone-id.com · read 1 Oct 2026
- Payment security
- Payments are processed through Stripe, described as PCI DSS compliant, and Smartphone iD says it does not store card information on its servers.smartphone-id.com · read 1 Oct 2026
- Personal-data controls
- Users can delete personal data from the app, and deleted photos are permanently removed from the databases.smartphone-id.com · read 1 Oct 2026
- Processing time
- Photos requiring expert review are usually approved and emailed within 30 minutes to one hour.smartphone-id.com · read 1 Oct 2026
- Purchase model
- Smartphone iD states that its services are one-time purchases with no subscription or recurring fees.smartphone-id.com · read 1 Oct 2026
- Standards
- The service applies requirements from the U.S. Department of State, USCIS and other relevant authorities for selected U.S. documents.smartphone-id.com · read 1 Oct 2026
- Support
- Customers can contact support through the app or by emailing [email protected].smartphone-id.com · read 1 Oct 2026
- Web access
- Smartphone iD also offers an online web tool for taking official photos.smartphone-id.com · read 1 Oct 2026
- What it does
- Smartphone iD lets users create official passport and identity photos with a smartphone and receive them by email or post.smartphone-id.com · read 1 Oct 2026
