Shiprocket

Shiprocket is a logistics and shipping platform for businesses managing order fulfillment from booking through delivery. Its courier platform works with more than 25 courier partners and supports delivery to over 19,000 Indian pin codes. An AI-based recommendation engine helps select a courier, and shipment updates can be shared by email, SMS, and WhatsApp at each stage. Shiprocket says its shipment security cover addresses transit risks such as loss and damage. Listed integrations include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce. An API integration option is available from account settings. The mobile app includes a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking. It is free to download, with shipping rates starting at ₹20/500gms. The free Lite plan allows up to 60 shipments per month, one sales channel, and one user account, with no API access; shipping starts at Rs 26/500gms. Shiprocket says it serves eCommerce sellers and digital retailers with shipping, fulfillment, buyer communication, and returns management.

Shiprocket combines courier selection, shipment communication, integrations, and mobile order tools for business fulfillment. The free Lite plan has specific shipment, channel, user, and API limits.

Shiprocket suits eCommerce sellers and digital retailers managing shipping and fulfillment. Its mobile app may help users who want shipment tracking and order tools on Android or iOS.

Shiprocket is a shipping and fulfillment service for online sellers who need to coordinate orders, couriers, and customer updates. It is most compelling for businesses shipping in India across storefronts; the free tier lowers the barrier to entry, but its tight monthly and channel limits make growth a reason to review the paid plans.

Overview

Shiprocket brings order fulfillment tools together, from courier selection and shipping automation to tracking and returns. Its network of more than 25 courier partners and delivery coverage across over 19,000 Indian pin codes make it a practical option for sellers serving Indian destinations. Businesses focused on other markets should look elsewhere.

Key features

An AI-based recommendation engine helps select a courier, and rate shopping gives sellers a way to weigh shipping options. Label printing and automation support routine fulfillment work. Shipment updates can go to buyers by email, SMS, and WhatsApp at each stage, while tracking and a returns portal extend the workflow beyond dispatch.

Shipment security cover addresses transit risks such as loss and damage. It is a useful addition, though sellers should assess whether the cover fits their own shipments. Integrations include Amazon, Shopify, WooCommerce, OpenCart, Magento, Unicommerce, BigCommerce, and Zoho Commerce. An API option is accessible through account settings, but it is reserved for Advanced and Pro, limiting API-based workflows on Lite and Basic.

The mobile app includes a rate calculator, cross-channel order syncing, automatic documentation, and real-time tracking. It is free to download, with shipping rates starting at ₹20/500gms. That gives mobile users core order and shipment tools, while the displayed Lite plan starts shipping at Rs 26/500gms; sellers should compare actual shipping needs against the relevant plan and rates.

Pricing

Shiprocket uses a freemium model. Lite costs nothing and allows up to 60 shipments/month, one sales channel, and one user account, with no API access. Its minimum plan period is 0 months and shipping starts at Rs 26/500gms. This is the lowest-commitment option, but the single channel and seat make it best for a small, simple operation. A separate monthly shipment limit is 50 /mo, so confirm the applicable cap before relying on higher volume.

Basic has custom pricing and permits up to 100 shipments/month, any two sales channels, and 10 user accounts; it has no API access. The minimum plan period is 3 months and shipping starts at Rs 25/500gms. It suits sellers needing more seats and a second channel, but the three-month minimum is a less flexible commitment.

Advanced also has custom pricing, with up to 300 shipments/month, all sales channels, 10 user accounts, and API access. Its minimum plan period is 1 month and shipping starts at Rs 23/500gms. It is the entry point for sellers needing API workflows or broad channel coverage. Pro has custom pricing and raises the allowance to 1,000 shipments/month, with all sales channels, 10 user accounts, and API access; shipping starts at Rs 20/500gms, with a 1-month minimum plan period. It is the stronger fit for higher-volume sellers, though the published shipment ceiling remains a constraint.

All four displayed plans include chat, call, and email support. Since Basic, Advanced, and Pro have custom pricing, compare the commitment and shipment allowance as well as the starting shipping rate when choosing among them.

Platforms

Shiprocket is available on Android, iOS, web, and through an API. The API access included in a plan is limited to Advanced and Pro.

Who it's for

Shiprocket is aimed at eCommerce sellers and digital retailers handling shipping, fulfillment, buyer communication, and returns. It fits businesses that ship within India and want courier choice alongside storefront integrations. Lite is a starting point for a small seller; multi-channel teams should weigh the channel and user allowances, while API-dependent operations need Advanced or Pro.

Pros and cons

• Pros: A network of more than 25 courier partners and reach across over 19,000 Indian pin codes give sellers broad domestic delivery coverage.
• Pros: Email, SMS, and WhatsApp updates, tracking, returns, and shipment cover span multiple stages of fulfillment.
• Pros: Integrations cover major storefront and commerce tools, with API access on the upper two plans.
• Cons: Lite is limited to one sales channel and one user, and its shipment allowance is capped.
• Cons: Basic excludes API access and requires a 3-month minimum period.
• Cons: Advanced and Pro have custom pricing, and even Pro caps shipments at 1,000 per month.

Alternatives

Choose 17TRACK Business if tracking is the priority: its Free plan allows 50 shipments per month and includes 3,500 carrier integrations, a customizable tracking page, and tracking number redirection.

Easyship is worth considering for a free-forever plan with fewer than 50 shipments per month, discounted shipping rates, and intelligent courier selection. Veeqo offers a free Shipping plan with unlimited orders, users, products and SKUs, and warehouses and locations.

FarEye Last Mile is another option. NimbusPost has an Essential plan billed per 500g shipment at ₹25.51, paid once, for up to 300 orders/month with multi-channel integration and automated order sync. SendIt, Shippit, and Ordoro are also alternatives to compare.

Browse more options in Parcel Management Software and Shipping Software.

Verdict

Shiprocket is a sound choice for Indian online sellers who want courier selection, storefront connections, and customer delivery updates in one fulfillment workflow. Its broad domestic reach and free entry plan are the main draws. Look elsewhere if your shipping is centered outside India, or compare plans carefully if you need more than Lite's single channel, higher shipment volume, or API access.