Shippeo

Shippeo is a shipment-visibility platform for shippers, carriers, and logistics providers. It tracks freight across road, rail, sea, and air, with coverage that also includes ports and terminals, parcel, and last-mile transport. Teams can view shipment milestones, predictive arrival estimates, and early warnings about disruptions. Communication tools and branded recipient portals provide access to live shipment information; other operations features include digital transport documents, proof of delivery, carbon visibility, and detention and demurrage tools.

Shippeo AI uses specialized agents for tracking and data quality, and can analyze information and propose fixes within workflows. Its Integration Hub connects systems such as TMS, ERP, road planning tools, CRMs, and data lakes. The platform is available on web, iOS, Android, and through an API. Shippeo states that it is ISO 27001 and TISAX certified and GDPR compliant, and that data is stored in the European Union with role-managed access and customer ownership. The service is paid, with pricing on request; businesses are directed to contact sales or book a demo.

Shippeo brings multimodal shipment tracking, predictive ETAs, and operational communication tools into one platform. Businesses considering it should contact sales for pricing and access details.

Shippeo suits shippers, carriers, and logistics providers looking for shipment visibility across multiple transport modes. It may also fit teams seeking recipient communications and connections to enterprise systems.

Shippeo is a supply-chain visibility platform for shippers, carriers, and logistics providers moving freight through multiple modes. It suits organizations that need predictive arrival estimates, disruption response, and customer communication in the same operating layer. Its broad coverage is persuasive, but a sales-led purchase and non-continuous tracking default make it less suitable for teams seeking instant, self-serve access or constant location monitoring.

Overview

Shippeo combines live shipment milestones, real-time location, predictive ETAs, and early warnings when a movement begins to drift. Coverage includes road, ocean, ports and terminals, intermodal rail, air, parcel, and last mile, so companies managing handoffs across modes can work from one visibility picture rather than separate mode-specific tools.

The platform goes beyond status screens. Digital transport documents, proof of delivery, carbon visibility, and detention and demurrage tools connect tracking with practical transport administration. Branded recipient portals and communication features let consignees see live shipment information, reducing the need for manual status updates.

Shippeo was founded in 2014 and is headquartered in Paris. It says data is stored in the European Union, access is controlled by roles, and customers retain ownership. Its stated ISO 27001 and TISAX certifications and GDPR compliance will matter to enterprises with formal security and privacy requirements.

Key features

• Multimodal tracking: Road, sea, rail, air, parcel, ports, terminals, and last-mile coverage is a strong fit for complex networks. A company focused on only one narrow transport task may not need this breadth.
• Predictive ETAs and exceptions: ETA predictions, milestone updates, and risk alerts are designed to surface problems early enough for teams to intervene. Shippeo says default collection is not continuous 24/7 tracking, so organizations requiring always-on location capture should verify that the service configuration meets that need.
• AI agents: Shippeo AI uses specialized agents for tracking and data quality. It can analyze information and propose fixes inside workflows, making the feature more operational than a separate analytics report; its value depends on the quality and scope of connected data.
• Communications and documents: Recipient portals, shipment messaging, digital transport documents, and proof of delivery bring external communication and execution records together. Branded portals are particularly useful for shippers that want customers to self-serve shipment status.
• Integration Hub: Connections for TMS, ERP, road-planning tools, CRMs, and data lakes support enterprise integration. Named partners include SAP, CGI, HARDIS Supply Chain, e2open, Elemica, Movertis, MSG, Lobster, GPS Poznan, YellowFox, Wintrans, and Westernacher.
• It also says carrier platform access and support are free, which can reduce onboarding friction across a transport network.

Pricing

Shippeo Platform uses custom pricing. The company directs prospective business customers to sales rather than publishing a self-serve rate, so budget approval requires a conversation and the final cost will depend on the organization’s requirements. There is no published free plan, trial term, seat allowance, usage quota, or renewal condition for the platform.

This model fits larger shippers, carriers, and logistics providers that expect implementation guidance and need integrations or multimodal scope. It is a poor match for a small team that wants to activate a tracker immediately, compare transparent monthly prices, or start with a capped free tier.

Platforms

Shippeo is available on Android, iOS, web, and through an API. That combination supports office-based operations, mobile participants, and system-to-system workflows. The carrier app’s no-registration requirement can help bring occasional or external transport partners into the process.

Who it's for

Choose Shippeo when your supply chain spans several transport modes and the cost of late or uncertain arrivals justifies predictive monitoring, exception management, and coordinated communications. It is especially relevant to enterprises integrating visibility into TMS, ERP, planning, CRM, or data-lake environments, and to organizations that need role-based access, EU data storage, and customer data ownership.

Look elsewhere if your requirement is a simple single-mode tracker, continuous 24/7 location telemetry by default, or a product you can price and deploy without sales involvement.

Pros and cons

Pros

• Broad mode coverage: One service spans road, ocean, rail, air, parcel, ports, terminals, and last mile.
• Actionable operations layer: Predictive ETAs, risk alerts, documents, proof of delivery, carbon visibility, and detention and demurrage tools extend beyond basic tracking.
• Enterprise connectivity: The Integration Hub and extensive named partner ecosystem support established systems.
• Governance controls: EU storage, role-managed access, stated ISO 27001 and TISAX certification, GDPR compliance, and customer data ownership address regulated deployments.

Cons

• Opaque cost: Pricing requires a sales discussion, with no published trial, free tier, seats, or quotas.
• Tracking qualification: Continuous 24/7 tracking is not the default, which may not suit operations needing uninterrupted telemetry.
• Potentially excessive scope: Smaller or single-mode teams may pay for breadth they will not use.

Alternatives

Trucker Tools is the better starting point for carriers wanting a free app and web portal; its Load Tracking plan uses volume-based pricing. Pick FourKites Dynamic Yard when yard-focused workflows are the priority. GoComet offers paid access with a free plan, useful for teams wanting a lower-commitment entry point.

Tive Platform suits buyers seeking a paid service with a free trial and plans that add CSV creation, multi-tracker shipments, branded sharing links, and geofence alerts. Overhaul is an alternative for real-time multimodal visibility with predictive ETA, standard workflows, reporting, and TMS, ERP, and telematics integrations. GEGO Tracking Solutions is hardware-led, with business bundles priced at $99 for three months or $299.99 annually.

Choose PTV Axylog when route and slot planning is central and a minimum 12-month, auto-renewing contract is acceptable. Terminal49 is a narrower container option with a free forever tier capped at 10 active containers and three users, plus a free trial.

For broader category browsing, see Transportation Visibility Software and Container Tracking Software.

Verdict

Shippeo is a strong choice for enterprises that need multimodal visibility, predictive ETAs, disruption alerts, and communication tools tied into existing supply-chain systems. Its main reason to choose it is the combination of transport breadth and operational depth. Its main reason to look elsewhere is the custom, sales-led purchase and the lack of default continuous tracking, which favor buyers willing to scope an enterprise deployment over teams seeking transparent, immediate self-service.