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Pricing · 2026

ServiceNow Service Catalog pricing

3 plans on the record

Every plan

ITSM Foundation

Priced on request

Service Catalog and Request Management · Incident Management · Asset Management and CMDB · Virtual Agent · Workflow

ITSM Advanced

Priced on request

Includes ITSM Foundation · Major Incident Management and On-Call Management · Change Management · Problem Management · AI Voice Agents

ITSM Prime

Priced on request

Includes ITSM Foundation and Advanced · L1 Service Desk AI Specialist · AI Agents for ITSM · AI Agent for Digital End-User Experience · DevOps Change Velocity