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ServiceBox
What it is
ServiceBox is field service management software for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade contractors. It brings customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing, and accounting handoffs into connected workflows. Technicians can add job photos, forms, notes, time, and materials, and Offline Mode keeps saved work available when connectivity is weak. Quotes can become work orders, while completed job details can carry into invoice preparation and review. ServiceBox connects with QuickBooks Online, QuickBooks Desktop, and Sage 50 Canada; Sage 50 timesheets do not sync automatically, though technician time remains available for job costing. Standard and Premium start with six licensed users, while Starter is restricted to qualifying two-user operations. Premium adds purchasing, inventory and materials visibility, multi-location operations, and automated invoice follow-ups. The service is available on Android, iOS, and web, with onboarding, role-based training, learning resources, and ongoing human support. Pricing starts at $75/mo.
For and against
For
- Records job time, materials, photos, forms, and notes
- Saved work remains accessible through weak connectivity
- Quotes can move into work orders
- Connects with QuickBooks Online, QuickBooks Desktop, and Sage 50 Canada
- Offers onboarding, training resources, and human support
Against
- No free plan
- Starter is limited to qualifying two-user operations
- Sage 50 timesheets do not sync automatically
The verdict
ServiceBox connects field records with scheduling, work orders, and invoice workflows for commercial service contractors. Check the user limits and Sage 50 timesheet limitation against your operation before choosing a plan.
Who it suits
ServiceBox suits commercial service contractors managing field jobs, technicians, equipment, and invoicing. Its plans and features may also fit teams that need purchasing or multi-location operations.
Plans and prices
Starter
Limited option for qualifying two-user operations
Read 29 Sep 2026 · getservicebox.com
Standard
6 licensed users included · additional user capacity as team expands
Read 29 Sep 2026 · getservicebox.com
Premium
6 licensed users included · adds purchasing, inventory and multi-location capabilities
Read 29 Sep 2026 · getservicebox.com
Enterprise
Complex organizational requirements · tailored implementation scope · user and location planning
Read 29 Sep 2026 · getservicebox.com
On the record
- Company
- ServiceBox is described as Canadian-built software for commercial service businesses.getservicebox.com · read 29 Sep 2026
- Field records
- Technicians can record time, materials, photos, forms and notes on jobs.getservicebox.com · read 29 Sep 2026
- Founded and headquarters
- LinkedIn lists ServiceBox Software as founded in 2012 and headquartered in Regina, Saskatchewan.ca.linkedin.com · read 29 Sep 2026
- Integration limit
- The integrations page states that Sage 50 timesheets do not sync automatically, while technician time remains available for ServiceBox job costing.getservicebox.com · read 29 Sep 2026
- Integrations
- ServiceBox connects with QuickBooks Online, QuickBooks Desktop and Sage 50 Canada.getservicebox.com · read 29 Sep 2026
- Intended customers
- ServiceBox says it is built for commercial HVAC, plumbing, electrical, refrigeration, fire and life-safety, and multi-trade service contractors.getservicebox.com · read 29 Sep 2026
- Offline mode
- ServiceBox describes Offline Mode as keeping saved work accessible through weak connectivity.getservicebox.com · read 29 Sep 2026
- Plan limits
- Standard and Premium start with six licensed users, while Starter is limited to qualifying two-user operations.getservicebox.com · read 29 Sep 2026
- Premium features
- Premium adds Vendor Orders and purchasing, inventory and materials visibility, multi-location operations, and automated invoice follow-ups.getservicebox.com · read 29 Sep 2026
- Product
- ServiceBox is field service management software for commercial HVAC, plumbing, electrical and multi-trade contractors.getservicebox.com · read 29 Sep 2026
- Quotes and invoicing
- Quotes can move into work orders, and completed work details can carry forward for invoice preparation and review.getservicebox.com · read 29 Sep 2026
- Support
- ServiceBox offers onboarding, role-based training, knowledge-base and training-video resources, and ongoing human support.getservicebox.com · read 29 Sep 2026
- Workflow
- The product connects customer and job-site records, equipment history, scheduling, work orders, technician time and materials, purchasing, invoicing and accounting handoffs.getservicebox.com · read 29 Sep 2026
