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On the recordRead 14 Oct 202648 facts
SecureRecovery
West Hollywood, California, United States
Plans and prices
Windows license
$39.95one-time
Windows version · Price per licence
Read 20 Sep 2026 · securedata.com
macOS license
$49.95one-time
macOS version · Price per licence
Read 20 Sep 2026 · securedata.com
SecureRecovery for Windows
$39.95one-time
Windows XP or newer · 32-bit and 64-bit · standard licence one installation
Read 14 Oct 2026 · securedata.com
SecureRecovery for Mac
$49.95one-time
macOS 10 or newer · Apple M1/M2 · business licence three installations
Read 14 Oct 2026 · securedata.com
Windows
$39.95one-time
Windows XP or newer · 32-bit and 64-bit
Read 1 Oct 2026 · securedata.com
Mac
$49.95one-time
macOS 10 or newer · Apple M1 and M2 chips
Read 1 Oct 2026 · securedata.com
On the record
- Additional storage support
- The Windows version supports BitLocker, Windows Storage Spaces, dynamic disks, Linux LVM/LVM2 and mdadm RAID, Intel software RAID, and VMDK/VHD/VHDX/VDI formats.securedata.com · read 1 Oct 2026
- API and extensibility
- The published manuals and support materials document desktop GUI workflows but provide no public API, SDK, integration or self-hosting instructions.assets.securedata.com · read 14 Oct 2026
- Apple app distinction
- SecureData Inc. has an iPhone/iPad customer-portal app for recovery cases, but Apple says there are insufficient ratings to show an overview; it is not the desktop SecureRecovery software.apps.apple.com · read 14 Oct 2026
- BBB complaints
- BBB lists 19 complaints in three years, including disputes about pricing, recovery quality, refunds, shipping and customer service.bbb.org · read 14 Oct 2026
- Business licence
- The Business licence is intended for small or medium businesses and permits three installations.securedata.com · read 1 Oct 2026
- Company compliance
- SecureData states that it maintains SSAE 18 SOC 2 Type II and SOC 3 audited processes, an ISO 4 Class 10 cleanroom, GSA contract-holder status, and FIPS 140-2 Level 3 validated products.securedata.com · read 1 Oct 2026
- Company facts
- LinkedIn describes SecureData as a privately held Los Angeles IT-services company founded in 2007 with 51–200 employees.linkedin.com · read 14 Oct 2026
- Company scope
- SecureData says its offerings serve businesses of all sizes, government agencies, personal computer users, and others.securedata.com · read 1 Oct 2026
- Demo
- The demo can be run repeatedly, previews recoverable data and limits the number or size of files recovered until a licence is purchased.assets.securedata.com · read 14 Oct 2026
- Disk imaging
- Users can create binary images of drives or volumes and later scan those images instead of the original media.assets.securedata.com · read 14 Oct 2026
- Documentation and support
- Documentation consists of Windows and macOS user manuals, while the support site provides web, email and phone assistance.securedata.com · read 14 Oct 2026
- Encrypted data
- SecureRecovery can recover compressed and encrypted files and alternative data streams from NTFS partitions.securedata.com · read 1 Oct 2026
- File systems
- Windows support covers NTFS, including compressed and EFS-encrypted data, HFS/HFS+, FAT16/32 and exFAT; macOS adds APFS.securedata.com · read 14 Oct 2026
- Independent support guidance
- SanDisk support directs users to Secure Data for SecureRecovery installation and troubleshooting, while describing its deleted-file, damaged-partition, health-check and imaging functions.support-en.sandisk.com · read 14 Oct 2026
- Legal name and founder
- Crunchbase identifies the legal company as SecureData, Inc. and names Dmitri Kardashev as founder.crunchbase.com · read 14 Oct 2026
- Licence copyright
- The macOS manual is marked copyright 2025 SecureData Inc., states all rights are reserved and requires written permission for copying.assets.securedata.com · read 14 Oct 2026
- Licence terms
- Standard licensing permits one installation and excludes third-party recovery services; business licensing permits three installations.securedata.com · read 14 Oct 2026
- Limit: pricing and results
- Trustpilot summaries and reviews mention unexpectedly high prices, difficulty getting devices returned and dissatisfaction with some recovery results.trustpilot.com · read 14 Oct 2026