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Salsify PIM

Salsify PIM · Boston, Massachusetts, United States · founded 2012

What it is

Salsify PIM is a cloud-native, multi-tenant product information system for brands, retailers, and distributors managing omnichannel commerce. It provides a central record for product information while allowing separate channel- and region-specific versions with traceability as content changes. Data-quality tools address endpoint-specific requirements. A no-code workflow builder and task workspace help teams organize and automate go-to-market work. The platform combines product information management with content syndication and direct publishing. Its PXM platform offers REST and GraphQL APIs for programmatic content import and export, with webhook documentation available. Named enterprise integrations include SAP, Adobe Commerce, Salesforce, Shopify, Oracle, and Informatica. Salsify says customer data is encrypted in transit and at rest, including backups, and supports SAML 2.0 single sign-on with providers such as Okta, OneLogin, ADFS, and Google. ProductXM and SupplierXM have SOC 2 Type II compliance, while the information security system is based on ISO 27001:2013. Standard Support includes self-service resources, tickets, and standard SLAs; paid options can include 24/7 access and live chat. Pricing is available on request.

For and against

For

  • Centralizes omnichannel product information
  • Maintains channel and regional content versions
  • Includes no-code workflows and task management
  • Provides REST and GraphQL APIs
  • Encrypts data in transit and at rest

Against

  • Pricing is available only on request
  • Cloud software uses a multi-tenant architecture
  • Some support options require paid offerings
  • Customer-managed upgrades are not required

The verdict

Salsify PIM combines product data governance, workflows, syndication, publishing, and integrations for omnichannel commerce teams. Its APIs, security controls, and regional content management support enterprise product-information operations.

Who it suits

Salsify PIM is intended for brand manufacturers, retailers, and distributors managing product experiences across many channels and regions. It fits teams needing workflows, syndication, APIs, and enterprise integrations.

Plans and prices

Salsify PIM

Priced on request

Request a demo; no public price listed

Every plan, in full

On the record

APIs
The PXM platform uses REST and GraphQL APIs to programmatically ingest and export product content, and Salsify also provides webhook documentation.salsify.com · read 11 Oct 2026
Channel and region management
Users can manage distinct versions of product information for different channels and regions while maintaining traceability as content is transformed.salsify.com · read 11 Oct 2026
Channel management
Teams can manage channel- and region-specific product information while retaining traceability as content is transformed.salsify.com · read 12 Oct 2026
Cloud delivery
Salsify describes its PIM as cloud-native and multi-tenant, with the latest version available without customer-managed upgrades.salsify.com · read 12 Oct 2026
Data protection
Salsify says customer data is encrypted in transit with at least TLS 1.2 and encrypted at rest, including system and database backups.salsify.com · read 12 Oct 2026
Data quality
It helps teams structure and govern product data while meeting the distinct requirements of downstream endpoints.salsify.com · read 12 Oct 2026
Data quality rules
Yessalsify.com · read 20 Sep 2026
Digital asset management
Yessalsify.com · read 20 Sep 2026
Hosting
Salsify describes its PIM as cloud-native software with a multi-tenant architecture.salsify.com · read 11 Oct 2026
Identity and access
Salsify supports SAML 2.0 single sign-on integrations and permissions organized through customer-defined user groups.salsify.com · read 12 Oct 2026
Integrations
The platform uses REST and GraphQL APIs to ingest and export product content and offers pre-built integrations and implementation partners.salsify.com · read 12 Oct 2026
Intended customers
Salsify describes its platform as serving brand manufacturers, retailers, and distributors.salsify.com · read 12 Oct 2026
Intended users
Salsify describes its PXM platform as helping brands manage product content and experiences across retail, digital, and other consumer touchpoints.salsify.com · read 11 Oct 2026
Localization support
multilingualsalsify.com · read 20 Sep 2026
Named systems
The PIM page displays SAP, Adobe Commerce, Salesforce, Shopify, Oracle, and Informatica among enterprise systems it integrates with.salsify.com · read 12 Oct 2026
Product purpose
Salsify PIM provides a central system of record for product data in an omnichannel commerce environment.salsify.com · read 11 Oct 2026
Purpose
Salsify PIM provides a central system of record for product information for omnichannel commerce.salsify.com · read 12 Oct 2026
Security compliance
Salsify says its ProductXM platform achieves annual SOC 2 Type II audits and that its information security system is based on ISO 27001:2013.salsify.com · read 12 Oct 2026

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