Pricing · 2026

Salesforce HR Service pricing

4 plans on the record

Every plan

AI Agents for Employees

$15 a month, billed yearly

Billed annually

Unmetered Agentforce actions for employee usage · AI-driven workflows · Support across Slack, Teams, Portal, and Chat · 50+ pre-built service catalog items

Read 22 Sep 2026 · salesforce.com

HR Service Desk - Enterprise Edition

$50 a month, billed yearly

Billed annually

Unified agentic case management · Employee Service Portal · Generative Knowledge Management · Employee Enablements · Approvals and Notifications

Read 22 Sep 2026 · salesforce.com

HR Service Desk - Unlimited Edition

$75 a month, billed yearly

Billed annually

Everything in Enterprise Edition · Sandboxes · Premier Support Access · Predictive AI

Read 22 Sep 2026 · salesforce.com

Add-On: Agentforce for Service

$125 a month

AI Agent for Fulfillers · Unmetered flex credit usage · Service Rep Assistant · Real-time translations in 65 languages · Agentic SLA summaries and Service AI Analytics

Read 22 Sep 2026 · salesforce.com