Royal Mail AddressNow Capture

Plans and prices

Every plan, in full

On the record

Address coverage

The product page states it covers 29.5 million UK addresses.addressnow.royalmail.com · read 9 Oct 2026

Address database

It verifies addresses against PAF, which the product page describes as the UK’s most up-to-date address database.addressnow.royalmail.com · read 9 Oct 2026

Address validation

AddressNow Capture validates customer addresses online, face to face and by phone.addressnow.royalmail.com · read 9 Oct 2026

Customer outcomes

The page says address capture can reduce form fields, failed deliveries and wasted marketing, and improve customer experience.addressnow.royalmail.com · read 9 Oct 2026

Data updates

Royal Mail says its delivery staff add an average of 5,000 new address updates each day.addressnow.royalmail.com · read 9 Oct 2026

Integration

The integration page says the service can be added to a website, app or business system using a copy-and-paste HTML code snippet.addressnow.royalmail.com · read 9 Oct 2026

Intended uses

Royal Mail lists online forms, ecommerce, point of sale and call management systems as suitable uses.addressnow.royalmail.com · read 9 Oct 2026

Pricing limits

The pricing page says unused credit expires after 12 months, prices exclude 20% VAT, and volumes above 50,000 require a bespoke plan.addressnow.royalmail.com · read 9 Oct 2026

Security controls

Setup guidance recommends restricting each key to valid URLs and optionally limiting daily look-ups by key or IP address.addressnow.royalmail.com · read 9 Oct 2026

Support

Product support is available by phone on weekdays from 9:00am to 5:30pm and by email at [email protected].addressnow.royalmail.com · read 9 Oct 2026

Third-party integrations

The integration page names Sage, Magento and Salesforce as examples of third-party integrations to check back for.addressnow.royalmail.com · read 9 Oct 2026

Trial

The 30-day trial includes full access and 50 free look-ups per day, with no upfront cost or obligation after the trial.addressnow.royalmail.com · read 9 Oct 2026

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