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Riverbed SaaS Accelerator
California, United States
What it is
Riverbed SaaS Accelerator is a paid, hybrid service for accelerating and measuring third-party enterprise SaaS application performance. SaaS Accelerator Manager configures cloud service clusters and client-side Riverbed appliances that route SaaS traffic through those clusters. Riverbed manages the public cloud clusters, so customers do not need a separate cloud account for them. Documentation lists Box, Microsoft Office 365, Microsoft Teams, Microsoft Stream, Microsoft Dynamics CRM, Salesforce, ServiceNow, and Veeva as supported applications. Teams and Stream can work without an additional agent or appliance. A cloud console provides configuration and usage metrics. The service works with SteelHead, SteelFusion Edge, and Client Accelerator endpoints, with Client Accelerator available for Windows and macOS. Riverbed states that data uses AES-256-or-higher encryption at rest and TLS 1.2 in transit, while cluster connections use peering certificates for mutual authentication. Customers can enable multifactor authentication, and licensing and cluster limits apply.
For and against
For
- Supports major enterprise SaaS applications
- Cloud clusters managed by Riverbed
- Configuration and usage metrics console
- TLS 1.2 mutual authentication
- Multifactor authentication can be enabled
Against
- Additional license required
- Per-application user ranges apply
- Service clusters allow one cluster per application
The verdict
Riverbed SaaS Accelerator provides cloud-managed acceleration with hybrid deployment and documented security controls. Organizations should review licensing, user ranges, cluster limits, and endpoint compatibility before requesting pricing.
Who it suits
SaaS Accelerator fits organizations routing enterprise SaaS traffic through Riverbed branch appliances or Client Accelerator endpoints. It suits teams that want cloud-managed acceleration and usage metrics across supported applications.
On the record
- Access controls
- Customers may enable MFA in SaaS Accelerator Manager, and Riverbed support personnel can access a customer environment only after the customer grants permission through the support access setting.riverbed.com · read 7 Oct 2026
- Account security
- Customers authenticate with a user ID and password and can elect to configure multifactor authentication through SaaS Accelerator Manager.riverbed.com · read 7 Oct 2026
- Analytics
- The cloud management console provides access to configuration and usage metrics for SaaS Accelerator components.riverbed.com · read 7 Oct 2026
- Application coverage
- The documentation lists Box, Microsoft Office 365, Salesforce, ServiceNow, and Veeva among supported SaaS applications.support.riverbed.com · read 7 Oct 2026
- Client compatibility
- The service works with Riverbed SteelHead, SteelFusion Edge, and Client Accelerator endpoints; Teams and Stream require no additional agent or appliance.support.riverbed.com · read 7 Oct 2026
- Client platforms
- Riverbed describes Client Accelerator as a client application for Windows and macOS.riverbed.com · read 7 Oct 2026
- Cloud management
- Riverbed configures and manages the public cloud service clusters, so customers do not need their own cloud account for them.support.riverbed.com · read 7 Oct 2026
- Cluster limits
- A service cluster can handle at most 500,000 connections, and each SAM organization can deploy one cluster per SaaS application.support.riverbed.com · read 7 Oct 2026
- Data allowance
- Each AppUnit includes 0.3 GiB of egress data, pooled across applications and users, with monthly carryovers through the subscription term.support.riverbed.com · read 7 Oct 2026
- Deployment guidance
- Riverbed recommends deploying each SaaS service cluster in the same region as the SaaS application servers for best performance.support.riverbed.com · read 7 Oct 2026
- How it works
- SaaS Accelerator Manager configures the service clusters and client side Riverbed appliances that route SaaS traffic through them.support.riverbed.com · read 7 Oct 2026
- Integrations
- The security overview says Teams and Stream video acceleration can use Kollective Technology’s enterprise content delivery network to optimize content delivery.riverbed.com · read 7 Oct 2026
- Intended users
- The product is designed for organizations accelerating SaaS traffic through customer branch appliances or Client Accelerator endpoints, with configuration managed through SaaS Accelerator Manager.support.riverbed.com · read 7 Oct 2026
- Licensing
- SaaS Accelerator requires an additional license installed on SaaS Accelerator Manager; SteelHead CX 3080 requires Standard tier or higher.support.riverbed.com · read 7 Oct 2026
- Licensing limits
- The licensing guide lists per-application user ranges from 200 to 50,000 for most supported applications and 400 to 100,000 for Box.support.riverbed.com · read 7 Oct 2026
- Management
- SaaS Accelerator Manager provides configuration and management for acceleration, client appliances, and SaaS service clusters.support.riverbed.com · read 7 Oct 2026
- Mutual authentication
- Communication between service clusters and client SteelHeads uses TLS 1.2 with peering certificates for mutual authentication.riverbed.com · read 7 Oct 2026
- Purpose
- SaaS Accelerator is a software-defined, cloud-based service for end-to-end acceleration and management of leading SaaS applications.support.riverbed.com · read 7 Oct 2026
