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RestoMate
Australia
What it is
RestoMate is a cloud point-of-sale and hospitality platform from TotalBiz Systems for Australian venues, including food trucks, pop-ups, restaurants, cafés, takeaway shops, pizza shops, pubs, and multi-venue groups. Its POS handles dine-in, takeaway, and phone orders with table maps, split bills, modifiers, half-and-half items, and offline mode that syncs automatically when coverage returns. Food truck operators can take offline orders and payments, then change menus and prices by location in the admin app. Customers can order pickup or delivery through a branded page, with orders routed to kitchen printers and screens and no RestoMate per-order commission. Modules include QR and handheld ordering, kitchen displays, loyalty and CRM, gift cards, inventory, staff tools, analytics, customer and admin apps, and a branded website. EFTPOS terminals integrate with the POS, while exports support Xero and MYOB workflows. It runs on Android, iOS, and web. Pricing is quoted monthly per venue based on terminals, screens, locations, and requirements; a free trial is offered.
For and against
For
- Offline orders and payments sync after coverage returns
- Supports multiple locations and menu changes
- Includes inventory, loyalty, and staff tools
- No per-order commission for branded ordering
- Runs on Android, iOS, and web
Against
- Does not integrate with Uber Eats, DoorDash, or Menulog
- Pricing is provided on request
- Designed around Australian accounting workflows
- Payment card numbers are not stored by RestoMate
The verdict
RestoMate combines venue POS, direct online ordering, kitchen routing, and operational modules in one platform. Its marketplace limitation and quote-based pricing matter for venues comparing ordering strategies and budgets.
Who it suits
RestoMate suits Australian hospitality operators, especially food trucks and venues needing offline ordering, payments, inventory, and multiple locations. It is also designed for businesses taking direct orders through their own channels.
Plans and prices
One all-inclusive subscription
Unlimited POS orders · QR ordering · handheld tablets · kitchen screens and printer routing
Read 5 Oct 2026 · restomate.com.au
On the record
- Data ownership
- The maker says venue data remains the customer's, is not sold or shared with other venues, and can be exported on request.restomate.com.au · read 5 Oct 2026
- Food truck use
- Food truck setups support offline orders and payments, syncing when coverage returns, and let operators change menus and prices by location from the admin app.restomate.com.au · read 5 Oct 2026
- Included modules
- The platform lists QR ordering, handheld ordering, kitchen displays, loyalty and CRM, gift cards, inventory, staff tools, analytics, a customer app and a branded website among its modules.restomate.com.au · read 5 Oct 2026
- Integrations
- Reporting exports support common Australian accounting workflows including Xero and MYOB, and EFTPOS terminals integrate with RestoMate POS.restomate.com.au · read 5 Oct 2026
- Marketplace limitation
- RestoMate says it does not integrate with Uber Eats, DoorDash or Menulog and is designed for direct ordering through a venue's own website, app and QR codes.restomate.com.au · read 5 Oct 2026
- Online ordering
- Customers can order pickup or delivery through a branded page, with orders sent to kitchen printers and screens and no RestoMate per-order commission.restomate.com.au · read 5 Oct 2026
- Payment data
- The privacy policy says RestoMate does not store payment card numbers and that card payments are processed by the customer's payment provider.restomate.com.au · read 5 Oct 2026
- POS features
- The POS supports dine-in, takeaway and phone orders, table maps, split bills, modifiers, half-and-half items and offline mode with automatic cloud sync.restomate.com.au · read 5 Oct 2026
- Privacy and security
- The privacy policy says TotalBiz Systems is bound by the Australian Privacy Principles and uses encrypted connections, access controls and reputable hosting providers to protect personal information.restomate.com.au · read 5 Oct 2026
- Product
- RestoMate is a cloud point-of-sale and hospitality platform operated by TotalBiz Systems.restomate.com.au · read 5 Oct 2026
- Support and setup
- The maker advertises 24/7 Australian phone support and a 48-hour setup that includes installation, menu build and training.restomate.com.au · read 5 Oct 2026
- Target customers
- The product is presented for Australian hospitality venues including food trucks and pop-ups, restaurants, cafés, takeaway shops, pizza shops, pubs and multi-venue groups.restomate.com.au · read 5 Oct 2026
- Trial
- The FAQ describes a free on-site demo and says a first-month-free intake is periodically offered; a separate promotion advertises the first month free for limited install slots.restomate.com.au · read 5 Oct 2026
