Remember When

Plans and prices

Every plan, in full

On the record

Account age requirement

The terms require account creators to be at least 18; parents or guardians may create accounts and upload content on behalf of children.rememberwhen.minnerlabs.com · read 11 Oct 2026

Albums and family tree

The product offers photo albums and an interactive family tree for organizing family memories and relationships.rememberwhen.minnerlabs.com · read 11 Oct 2026

Billing and cancellation

One family admin manages billing, and the support page says subscriptions can be canceled from account settings.rememberwhen.minnerlabs.com · read 11 Oct 2026

Data deletion

The privacy policy says personal data and content are deleted within 30 days after account deletion, except where retention is legally required.rememberwhen.minnerlabs.com · read 11 Oct 2026

Family sharing

Users can invite family members to view and contribute, with permissions to control who sees content.rememberwhen.minnerlabs.com · read 11 Oct 2026

iOS app

The iOS app supports background photo auto-upload, push notifications, offline access, and automatic sync.rememberwhen.minnerlabs.com · read 11 Oct 2026

Milestones

Milestones can include photos and videos, dates and ages, and templates across five categories.rememberwhen.minnerlabs.com · read 11 Oct 2026

Privacy

The maker says family content is private by default, visible only to invited family members, and is not used to train AI models.rememberwhen.minnerlabs.com · read 11 Oct 2026

Purpose

Remember When is a private family platform for uploading, storing, and sharing photos and videos with family members.rememberwhen.minnerlabs.com · read 11 Oct 2026

Security and providers

The privacy policy says photos and videos are stored on Cloudflare R2 with encryption in transit and at rest, and lists Vercel, Cloudflare, Firebase, and Stripe as service providers.rememberwhen.minnerlabs.com · read 11 Oct 2026

Support

The support page provides [email protected] for help and says the team will respond as soon as it can.rememberwhen.minnerlabs.com · read 11 Oct 2026

Supported file types

Photo uploads support JPEG, PNG, HEIC, and WebP; video uploads support MP4, MOV, and WebM.rememberwhen.minnerlabs.com · read 11 Oct 2026

Video playback

The product supports videos up to 60 minutes on Premium and describes HLS streaming and automatic quality optimization.rememberwhen.minnerlabs.com · read 11 Oct 2026

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