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On the recordRead 9 Oct 202615 facts
rediCASE
Chermside, Queensland, Australia
Plans and prices
Community Support Program
Priced on request
For very small community services; Core Version
Read 9 Oct 2026 · redicase.com.au
Hosted subscription
Priced on request
Pricing depends on hosting and system usage
Read 9 Oct 2026 · redicase.com.au
Site Software Licence
Priced on request
Customisation available at additional cost
Read 9 Oct 2026 · redicase.com.au
On the record
- Browser support
- The maker lists current versions of Internet Explorer/Edge, Mozilla Firefox, Apple Safari and Google Chrome as supported browsers, and says JavaScript must be enabled.redicase.com.au · read 9 Oct 2026
- Case and program management
- The system records case plans, programs, incidents, assessments, outcomes, service contacts and case notes.redicase.com.au · read 9 Oct 2026
- Communication
- Features include correspondence templates, telehealth video calls and secure messaging; the maker says its secure messaging meets Australian Digital Health Agency Secure Messaging Industry Offer development requirements.redicase.com.au · read 9 Oct 2026
- Company history
- Redbourne Group says it was founded in Brisbane in 2000, and rediCASE launched in 2012.redbourne.com.au · read 9 Oct 2026
- Forms and customization
- Its Dynamic Page Designer with eForms supports designing work pages, case plans, assessment forms and support reports, with over 50 configuration options.redicase.com.au · read 9 Oct 2026
- Hosting
- Customers can have rediCASE installed on their own server or hosted by Redbourne in its secure data centre; the hosted option receives automatic software updates.redicase.com.au · read 9 Oct 2026
- Intake and referrals
- The waitlist and referral tools track clients from inquiry through assessment and assignment, and can prioritize clients and record referral details and wait times.redicase.com.au · read 9 Oct 2026
- Integrations
- The appointment feature can integrate external team calendars into the rediCASE view, according to the maker.redicase.com.au · read 9 Oct 2026
- Outcome measures
- rediCASE supports screeners including K10, DASS21, AUDIT, IRIS and HoNOS, and can produce customisable and matched-pair reports.redicase.com.au · read 9 Oct 2026
- Purpose
- rediCASE is a web-based client and case management system for health, community, nonprofit, government and education service providers.redicase.com.au · read 9 Oct 2026
- Reporting
- The system includes standard government-compliant reports and a Report Builder for custom queries and templated or ad-hoc reports.redicase.com.au · read 9 Oct 2026
- Security
- The maker says rediCASE uses multi-factor authentication and that its parent company, Redbourne Group, is ISO 27001 certified and has achieved Essential 8 Level 3 maturity.redicase.com.au · read 9 Oct 2026
- Support
- The support page advertises unlimited support and offers user manuals, support materials and tailored one-to-one training by remote access, video link or phone.redicase.com.au · read 9 Oct 2026
